I traveled solo for my birthday and booked the One-Bedroom Ocean View King Suite. The room was immaculate, beautifully decorated, and well-stocked (though I wish alcohol had been included). The rooftop adults-only pool and lounge were a highlight, with amazing views, strong drinks, and relaxing vibes. Room service was fast and accurate, and the breakfast buffet was delicious.
Dining was mostly excellent: NOI (Italian rooftop) and Blanca Blue (Mexican) were 10/10 experiences. However, my birthday dinner at Bocados Steakhouse was disappointing: rushed service, poor acknowledgment of my birthday, and weak cocktails — not what I’d expect from a steakhouse on a luxury property.
Check-in was the biggest pain point: the line was extremely long and slow. For a higher-end resort, a smoother, faster process is expected. That said, Cassandra at the front desk was incredible: professional, warm, and attentive. Chayanne at the entrance was also wonderful throughout my stay.
The resort is breathtaking, clean, and perfect for relaxation. They also offer an on-site photography service, which was a huge plus. With small improvements in birthday recognition, check-in efficiency, and steakhouse service, this would be a perfect 10/10 resort.