The whole ambiance, staff excellent service, friendly and pleasant
Dora
2025 年 2 月入住 3 晚
10/10 超赞
Adelesi
与配偶出行
2025年02月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staffs were extremely nice and sweet, great service would definitely be visiting soon
Adelesi
2025 年 2 月入住 5 晚
10/10 超赞
Ana
2025年02月24日
满意:清洁度、员工和服务、住宿条件和设施
Ana
2025 年 2 月入住 3 晚
10/10 超赞
Narbik
与配偶出行
2025年02月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved our experience, it is a fun lively hotel with great food options!
Narbik
2025 年 2 月入住 3 晚
8/10 还可以
katrine
与家人出行
2025年02月23日
满意:服务设施
Was good
katrine
2024 年 11 月入住 3 晚
10/10 超赞
Maribel
与家人及幼儿出行, 与家人出行
2025年02月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had the best time at the Hard Rock Hotel Los Cabo’s. The staff here were all superb, super friendly and helpful all around. Down at the Lyric Pool we loved our servers Ruben, Manuel and Alberto! They kept the drinks flowing and made sure we had everything we needed at the pool- new towels, shade and the best chairs at the pool. We will definitely be coming back!
Maribel
2025 年 2 月入住 3 晚
10/10 超赞
Christopher
2025年02月22日
满意:清洁度、员工和服务、住宿条件和设施
Nice facility very clean and safe. Food options good. Only down side was you can’t swim in the ocean. Upside was whales in February so close to shore you could see there eyes.
Christopher
2025 年 2 月入住 3 晚
10/10 超赞
Christopher
与家人出行
2025年02月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hard Rock Cabo offered a mixture of serenity and vitality that was essential for a relaxing vacation. And the food options, especially Mexican, were excellent, as well.
Christopher
2025 年 2 月入住 5 晚
10/10 超赞
Lapkin
2025年02月21日
满意:清洁度、员工和服务、住宿条件和设施
Food and service are excellent
Lapkin
2025 年 2 月入住 4 晚
10/10 超赞
Ivan
与家人及幼儿出行
2025年02月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Armando the concierge his service and professionalism was the best that I have ever dealt with. He went over and beyond to make us happy.
Ivan
2025 年 2 月入住 7 晚
10/10 超赞
David
2025年02月19日
满意:清洁度、员工和服务、住宿条件和设施
David
2025 年 2 月入住 5 晚
2/10 糟糕
Aisha
2025年02月19日
不满意:清洁度、员工和服务、住宿条件和设施
Aisha
2025 年 2 月入住 3 晚
10/10 超赞
David Andrew
团体旅客
2025年02月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Would definitely return! Great stay!!!
David Andrew
2025 年 2 月入住 5 晚
8/10 还可以
Amandeep
2025年02月18日
满意:清洁度、员工和服务、住宿条件和设施
Amandeep
2025 年 2 月入住 5 晚
10/10 超赞
Sarbjit Singh
2025年02月16日
满意:清洁度、员工和服务、住宿条件和设施
Sarbjit Singh
2025 年 2 月入住 5 晚
8/10 还可以
Miguel
团体旅客
2025年02月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Restaurants close to early and had a hard time a accommodating a large group (12) sat separately
Miguel
2025 年 2 月入住 3 晚
4/10 很差
Shilpa
与家人出行
2025年02月12日
满意:住宿条件和设施,清洁度
不满意:服务设施
Very average customer service. Too far away from the city. Transportation to and from the hotel is very difficult and expensive. Hotel staff is not courteous and absolutely not friendly. From a hospitality perspective would rate it very low. With everything they will try to find opportunity to upsell and monetise. The staff is not flexible at all. Don’t expect luxury and hospitality. Had issues with reservations through Expedia. I was charged one night extra. They didn’t honor Expedia and after multiple follow ups they kept diverting me to Expedia. Certainly they don’t honor and respect my Expedia as their valued travel partner.
Shilpa
2025 年 2 月入住 4 晚
10/10 超赞
Leticia
2025年02月11日
满意:清洁度、员工和服务、住宿条件和设施
Our stay far exceeded my expectations, and the team truly set the bar high. Eliana was exceptional—attentive, helpful, and clear in all communications. She made sure all of our questions were answered promptly and that we were well taken care of throughout our stay. The property offered an array of exciting activities, and the entertainment groups and live bands added so much to the experience. The coordination and communication from the staff ensured everyone’s needs were met with care. Additionally, the shopping options were just as impressive as the food and snacks available. Each restaurant had its own charm. I’m already looking forward to returning and am incredibly grateful to the entire staff for making my entire group feel genuinely welcome.
Leticia
2025 年 2 月入住 3 晚
10/10 超赞
Lina
2025年02月10日
满意:清洁度、员工和服务、住宿条件和设施
De Lo mejor en los Cabos
Lina
2025 年 2 月入住 2 晚
10/10 超赞
Greg
与配偶出行
2025年02月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
What an excellent stay at this HR Los Cabos. Property is amazing but staff is more so. Kenya at reception gave us an upgrade for our 25th Wedding Ann and the suite was amazing. We could watch the humback and grey whales from our balcony!! Nothing better than that! One small word of caution - if you book a swim up room make sure it faces the Eden pool - the swim up rooms on the west side face the walls of Nobu and they don't receive much sun. We didn't have those rooms but just a word of caution.. Excellent and we will go back!
Greg
2025 年 1 月入住 4 晚
10/10 超赞
Jana Lee
与家人出行, 团体旅客
2025年02月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay here. Restraunts were great and the staff was amazing.
Jana Lee
2025 年 1 月入住 3 晚
10/10 超赞
Christopher
与配偶出行
2025年02月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved this resort.
Christopher
2025 年 1 月入住 5 晚
10/10 超赞
Shivraj
与家人出行
2025年02月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a great stay. The hotel offered great dining options with no reservations requited at all but 1 restaurant. The property was beautiful and well maintained. The coffee shop was amazing Staff is great . The music was too loud at times
Shivraj
2025 年 1 月入住 4 晚
8/10 还可以
Nicholas Paul
与配偶出行
2025年02月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Didn’t like the constant asking about signing up the be legendary members after already stating we weren’t interested. Also didn’t like how what we could use our resort credits on wasn’t clear or explained very well.