8/10 还可以
Kaylamarie
与配偶出行
2025 年 9 月 22 日
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our stay at Paradisus Los Cabos was overall wonderful, and what made it truly memorable was the incredible customer service. The resort itself is beautiful with stunning views and a relaxing atmosphere, but I will note that some areas could use a little touch-up—there are spots where the ceilings are cracked and some patchwork that takes away slightly from the otherwise gorgeous property.
That said, the staff here more than made up for it and are what truly make this resort a 10/10 experience. From the moment we arrived, everyone was warm, welcoming, and attentive, going out of their way to make us feel comfortable.
A very special mention goes to our personal concierge, Adalberto. He consistently went above and beyond to ensure we were comfortable throughout our entire stay. He checked in on us daily, helped with anything we needed, and genuinely looked out for us like family. Having him made our trip feel stress-free and extra special.
Another standout was Rene at Sal Steakhouse. He was so kind and welcoming, and on our last night, he went the extra mile to make it a truly memorable evening. He treated us like family and made us feel right at home.
While the resort itself could use a bit of polishing up, the staff here are absolutely world-class and make the experience unforgettable. Thanks to Adalberto, Rene, and the rest of the team, we left with nothing but wonderful memories and can’t wait to return.
Kaylamarie
2025 年 9 月入住 4 晚
