The staff provided practical and fair tourism assistance. The hotel is nice and located at right at city centre.
LOK YIN
2018 年 8 月入住 1 晚
8/10
No coffee/tea maker in the room.
SANTIAGO
2025 年 5 月入住 3 晚
6/10
Elevator was breaking down.
Restuarant Dining service was slow and pushed food to the table too fast
Spa was a disaster and the sauna steam set off smoke detectors
GEORGE
2025 年 5 月入住 3 晚
10/10
terry
2025 年 4 月入住 5 晚
8/10
Staff excellent pleasent stay
Carmel
2025 年 4 月入住 4 晚
10/10
Friendly staff. Excellent breakfast.
Mary Beth
2025 年 4 月入住 2 晚
10/10
I went here with my parents. We had a lovely stay where the concierge Montse was very well accommodating to us.
Melanie Allison Pring
2025 年 2 月入住 2 晚
10/10
Anthony's customer service was excellent. Room was clean and comfortable. Only comment--since the hotel just opened the day before our arrival, they could have been more prepared for the arrival of guests. I wasn't able to use the spa due to the jacuzzi needing service. Also, the coffee machine didn't work and toaster oven had some issues. All these could have been checked before opening up the hotel. However, even with these minor incidents, overall stay was great!
Isabel
2025 年 2 月入住 4 晚
10/10
Clark
2025 年 2 月入住 3 晚
6/10
Hans
2024 年 10 月入住 2 晚
8/10
L’hôtel convient pour un séjour à Lourdes mais les prestations ne sont pas extraordinaire.
L’isolation des chambres n’est pas top, pour un quatre étoiles, j’ai vu mieux.
Cependant le petit déjeuné matinal est très bien.
J’ai eu l’occasion d’utiliser le Spa, mon avis est très mitigé car à l’époque le jacuzzi ne fonctionnais pas, nous n’avions pu utiliser que le hammam et sauna.
Jean-Christophe
2024 年 10 月入住 1 晚
10/10
CLOSE TO THE GROTTO
julito
2024 年 12 月入住 1 晚
6/10
Deepak
2024 年 12 月入住 1 晚
10/10
Nice place and very convenient to Lourdes. About 3 minutes walk . The restaurant dinner was great and Pierre and Ding were very welcoming .
sally
2024 年 11 月入住 1 晚
10/10
Lourdes is very pretty and everyone was very nice. Hotel was comfortable and I had a lovely patio area off my room with two love seats and a table. Beds comfortable. Staff incredibly helpful
Natalie
2024 年 11 月入住 1 晚
6/10
Very different from the pictures. Bit dated but in well condition.
JUAN DIEGO
2024 年 11 月入住 1 晚
8/10
A well-situated property near the Sanctuary, making it a convenient place to stay with many shops nearby. During our visit in the low season, we found many restaurants and shops closed. The hotel has an impressive exterior, and while the interior is clean, it shows signs of wear. The restaurant was open only for breakfast and dinner.
Ramon
2024 年 11 月入住 1 晚
10/10
Très bel hôtel personnel très accueillant et accessible.propreté irréprochable.tres bonne literie.
Parfait pour se reposer et profiter de la ville.
Loic
2024 年 11 月入住 1 晚
10/10
Wonderful staff, very nice views, excellent location!
Fernanda
2024 年 11 月入住 1 晚
10/10
Great hotel in Lourdes. Our choice for staying in Lourdes.
Emil
2024 年 11 月入住 2 晚
10/10
真实旅客
2024 年 10 月入住 2 晚
8/10
luc
2024 年 10 月入住 2 晚
4/10
The water service (showers, faucet, had no water in the morning and the hotel staff did not resolve the situation satisfactorily. The only solution offered was to take a shower in another room in a different wing of the hotel