本來一切都很好,但不明白為何訂房時已訂了deluxe room with round trip airport transfer,最後酒店職員竟然告知從來沒有和expedia簽訂有關合作協議。即是只要我經expedia訂房,就算列明也不包機場接送,要額外付費!
真实旅客
2020 年 1 月入住 2 晚
10/10 超赞
Yanni,Taipei
2013 年 10 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great heritage & comfort experience
Extremely nice decor, comfort room, good service
The hotel itself is a nice heritage and decorated in modern style
everything is good and we have no complain at all
Drinks, coffer, beer refill daily
excellent experience
very nice people, very user friendly service & amenities provided.
the house itself is great and the area is quiet while 1 min walk to main street
Yanni
10/10 超赞
KENT
与配偶出行
2025 年 3 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff, views, accommodations and cuisine was OUTSTANDING! I recommend Busari Heritage as the number 1 place to stay for a luxurious and local vibe feel to experience Luang Prabang
KENT
2025 年 3 月入住 5 晚
8/10 还可以
Angelo
与配偶出行
2025 年 3 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Angelo
2025 年 3 月入住 3 晚
10/10 超赞
Gilbert,RUEIL MALMAISON
与配偶出行
2025 年 3 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was very nice and service excellent with very kind people
Gilbert
2025 年 3 月入住 2 晚
10/10 超赞
Clara,Walla Walla
与配偶出行
2025 年 2 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were extremely professional, helpful and friendly.
The hotel is walkable to everything.
They made our stay most enjoyable. We will definitely stay with them again
Clara
2025 年 2 月入住 5 晚
10/10 超赞
Sylvie
团体旅客
2025 年 2 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
charme et voluptés , excellent hotel et SPA
pres du centre historique et des temples, mais dans un beau quartier au calme au bord de l'eau
Sylvie
2025 年 2 月入住 1 晚
10/10 超赞
Sylvie
团体旅客
2025 年 2 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
magnifique, on aurait aime rester plus longtemps
magnifique, on aurait aime rester plus longtemps
Sylvie
2025 年 2 月入住 1 晚
8/10 还可以
Leigh
与配偶出行
2025 年 1 月 23 日
满意:清洁度、员工和服务、服务设施
Great heritage buildings in normally good location. Staff very good. But major works on the river are noisy and the traffic and noise around 530 am for monks alms is considerable. Rooms need facilities upgrading but tough in heritage site. We did enjoy the hotel and things of issue beyond their control mainly.
Leigh
2025 年 1 月入住 7 晚
8/10 还可以
Timothy
2025 年 1 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful room and woodwork. Only problem was I was on a corner by street and room had hardly any soundproofing so could hear neighbors talking till quite late. Also the dog occasionally barking . There was a confused rooster who started crowing at 3 am also. Not within the hotel’s control but not a good fit with the soundproof issue. Perhaps a room back into the center of the property would be much better. All staff were great and the massage was good.
Timothy
2025 年 1 月入住 1 晚
8/10 还可以
Pei,Dundas
与家人出行
2025 年 1 月 8 日
满意:服务设施
If you like to experience old hotels. Almost too old for me, especially the bathroom.
Excellent location, professional, friendly hopeful staff (especially Somair) loved feeding the monks great walking distance between two rivers, amazing breakfast comfortable clean quiet rooms
Terry
2024 年 11 月入住 4 晚
10/10 超赞
alcharat
与配偶出行
2024 年 10 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
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alcharat
2024 年 10 月入住 3 晚
10/10 超赞
Nicolas
2024 年 10 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very great
Charming accommodation in a typical style. Service well thought and great breakfast.
Nicolas
2024 年 10 月入住 2 晚
6/10 一般
Shay
2024 年 10 月 7 日
满意:清洁度
不满意:员工和服务
The pros: The rooms are beautiful and super clean. The area is a nice, fairly quiet street about 10 minutes walk to town.
Cons: Overall I do think the staff could have been much more attentive and helpful for this level of hotel. There was no explanation of the facilities, and when I was concerned about noise and privacy due to my room being right next to the restaurant and on street level, the reception staff said they were full and there was nothing he could do. I later checked the bookings available online and it showed empty rooms…(which I understand is not always the case but the general attitude was a bit apathetic).
It’s also worth noting that as my room was on the lower floor, it was unbelievably loud as the buildings is old and there were guests upstairs. It kept me awake as long as they were moving around.
For a room/hotel that is not exactly cheap, this was pretty irritating.
Overall there is a lot of potential for this hotel, but the details were not considered making for a pretty disappointing experience.
Shay
2024 年 10 月入住 1 晚
10/10 超赞
真实旅客
商务旅客
2024 年 10 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 9 月入住 2 晚
10/10 超赞
Mark David
与配偶出行
2024 年 10 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel with gorgeous original wood and feel. The AC in the room was powerful and everything was very clean. The location was great and walking distance to the main drag of shops, night market, and morning alms. The staff was so kind and helpful. The included breakfast was delicious. We will be back!
Mark David
2024 年 9 月入住 3 晚
10/10 超赞
真实旅客
商务旅客
2024 年 9 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 9 月入住 2 晚
10/10 超赞
Tom
2024 年 8 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely beautiful property and location. Would stay here again
Tom
2024 年 8 月入住 2 晚
8/10 还可以
Keisuke
与家人出行, 与配偶出行
2024 年 8 月 7 日
满意:员工和服务,清洁度
不满意:服务设施
好感の持てるスタッフとお洒落なホテル設備だが、部屋が狭すぎる
それとシャワー設備が無理矢理すぎる
Keisuke
2024 年 8 月入住 3 晚
10/10 超赞
Paul
与家人出行, 与配偶出行
2024 年 7 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location overseeing the River. Excellent tour options into mountains and along Mekong river and villages. Don't forget the renowned elephants!
Staff and service, including food are fantastic.
Paul
2024 年 7 月入住 3 晚
8/10 还可以
Nojun
商务旅客
2024 年 6 月 3 日
满意:清洁度、住宿条件和设施、客房舒适度
미니바가 무료라는 프로모션을 진행하고 있는데, 실제로 미니바에는 물밖에 없습니다.
Nojun
2024 年 5 月入住 1 晚
10/10 超赞
真实旅客
团体旅客
2024 年 5 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great character
Wonderful location, great character, lots of amenities.
真实旅客
2024 年 4 月入住 1 晚
8/10 还可以
真实旅客
团体旅客
2024 年 4 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Full of character in a great location
The hotel is beautiful and the rooms are luxurious while also maintaining the character of Luang Prabang. The restaurant was delicious as well. The location is perfect for walking around Luang Prabang and down to the Night Market. It was hard to get responses from the hotel at times before we arrived and we had some issues with attempting to arrange transfers through the hotel but it was also a holiday which complicated things. We had no trouble getting a taxi instead. Great price for a lovely place to stay.