Lovely stay on the river in Luang Prabang. A little far from the center of town but that is a good and bad thing. There's a shuttle and you really feel a sense of space and comfort.
Michael J L
2024 年 12 月入住 7 晚
8/10 还可以
Gareth
与配偶出行
2024 年 12 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Z
Gareth
2024 年 12 月入住 3 晚
10/10 超赞
Frederick
团体旅客
2024 年 11 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was here for 3 nights and then returned another night after visiting Vang Vieng so I was in two different type rooms and they were both excellent.The second was on the second floor and have a nice balcony. But both rooms were very nice and felt luxurious. The location along the river is very nice and quiet since it is not right in the center of town. But it is also convenient enough to walk to the center of town and enjoy the markets and restaurants. The pool and spa were excellent and quiet. We arrived at the end of the rainy season so I don't think their evening dining options were fully functional yet. Breakfast was good but we enjoyed dinner each evening at one of the lovely and unique restaurants in the inner city. I can easily recommend this hotel.
Frederick
2024 年 10 月入住 1 晚
8/10 还可以
Thomas
团体旅客
2024 年 10 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It's a nice hotel in a convenient location. The only thing I didn't like was that they weren't operating their restaurant at night, so I was forced to go to the pool bar to order from the limited menu, or go off site.
Thomas
2024 年 10 月入住 1 晚
10/10 超赞
Merete
2024 年 10 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Paradise ❤️
15 out of 10 stars. Heaven IS a place on earth ❤️
Merete
2024 年 10 月入住 3 晚
6/10 一般
Thavideth
2024 年 9 月 4 日
Thavideth
2024 年 8 月入住 3 晚
10/10 超赞
ANGELES MELGAR
与配偶出行
2024 年 7 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
El entorno del hotel, mobiliario y edificios coloniales espectaculares
ANGELES MELGAR
2024 年 7 月入住 3 晚
10/10 超赞
Finlay
2024 年 7 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Finlay
2024 年 7 月入住 5 晚
10/10 超赞
Sumonta
2024 年 7 月 26 日
满意:清洁度、服务设施、住宿条件和设施
Beautiful hotel
Sumonta
2024 年 7 月入住 3 晚
10/10 超赞
Sumonta
与家人出行
2024 年 7 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good hotel and good staff
Sumonta
2024 年 7 月入住 2 晚
10/10 超赞
Mahala
2024 年 7 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
All of the staff were incredibly nice and accommodating. They even called to make sure I wouldn’t miss breakfast as I had already payed for it. The pool was beautiful and the rooms were clean and comfy!
Mahala
2024 年 7 月入住 4 晚
8/10 还可以
Guido
2024 年 5 月 12 日
满意:住宿条件和设施,清洁度
Das Hotel ist im super Zustand. Es gibt nur am Pool einige offene abgeklemmte Kabel. Das Personal am Pool war völlig desinteressiert und lag mit dem Handy auf den Poolhandtüchern.
Guido
2024 年 5 月入住 4 晚
10/10 超赞
SEIKI
团体旅客
2024 年 5 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
SEIKI
2024 年 4 月入住 2 晚
2/10 糟糕
Jun
2024 年 5 月 3 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jun
2024 年 4 月入住 3 晚
6/10 一般
Philip
与家人及幼儿出行, 与家人出行
2024 年 4 月 30 日
满意:服务设施,清洁度
This hotel was relatively nice for the price. However, there was basically no free Wi-Fi service as advertised. It only worked in the lobby area. There was zero Wi-Fi connectivity in the rooms. And even the Wi-Fi that was available, the lobby was severely slow, especially if you’re used to Fast Internet speeds. Also, the booking showed a check in time of 12 o’clock. But when we arrive at 12 o’clock, the staff tried to tell us that the room would not be available until 2 o’clock. After some explanation into false advertising, the rooms were somehow Made more rapidly available. I would recommend the hotel, as I said, there is really no Wi-Fi to speak of. Enjoy though if you go and stay there.
Philip
2024 年 4 月入住 2 晚
10/10 超赞
JEMY,Toronto
团体旅客
2024 年 4 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Outstanding property, customer service and breakfast buffet. It is about a 20-minute walk into town. The only minor inconvenience was many tuk tuk is unable to cross the bridge so you just have to walk across to catch a cab or tour bus.
JEMY
2024 年 4 月入住 3 晚
8/10 还可以
Melvin
2024 年 2 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasant stay but could be better for the higher
Gave a generous 4 * - we had a bungalow which was delightful. Dark wood & tiled floor. Separate toilet - dressing area with safe deposit box. Good air conditioning which would have benefited from being remotely controlled - good shower & bathroom- very comfortable bed and reasonably good quality bed linen & towels. Towels could have been better /newer. Fridge in room - complimentary water daily though only 2 bottles. coffee cafetière which was a nice touch.
Very good large infinity pool ,with plenty of sun loungers and a pool bar. Very nice gardens and very well maintained. Fantastic position on banks of river. Overall a very nice property.
The negatives for me in room was the TV. Small tv built into wall - not smart tv and no cable. Only 1 English speaking channel which was BBC news. I don’t come away to watch tv but it is nice to have Netflix or at least a film channel to watch if you decide to have an early night. No USB points anywhere.
The breakfast offering was extremely poor for the cost of the hotel. Very limited amount of choice. No bacon , just warm slices of ham ??? Often items were gone but not replaced. No brown or whole meal bread only horrid white bread. The breakfast simply did not match up with the otherwise high standards of the hotel.
I have been critical as I feel I was paying top prices and the property lacked in some areas.
Aside from the few negatives it was a very pleasant stay.
Melvin
2024 年 2 月入住 3 晚
8/10 还可以
Gnana
团体旅客
2024 年 2 月 18 日
满意:员工和服务、服务设施、住宿条件和设施
The property is really well designed and has rooms interspersed around greenery and a nice swimming pool. It is easy to walk to the main town of Luang Prabang; if you rather not walk, one can get a "tuk-tuk" that can accommodate up to six people at a time. The spa at the property is small but adequate. The breakfast was realy good.
Two issues re the property: (1) most of the staff does not speak good English and so communication was at times difficult; (2) the main dining room gets closed very early, perhaps to economize on insufficient customers when we were there (February 2024).
Gnana
2024 年 2 月入住 3 晚
6/10 一般
ANA LUISA
与家人出行
2024 年 1 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Mi estancia en Laos
El hotel esta hermoso, impecable, la habitación maravillosa, me sentía en un sueño, con excepción de el gerente del hotel Mr. May, el fue muy grosero conmigo, se rehuso a solicitar un taxi para llevarme al aeropuerto y me grito, en todo mi viaje por Vietnam, Laos y Camboida Mr. May es la única persona con mala actitud. En mi reservación decia que el hotel incluía transportación al aeropuerto y le pregunte y me dijo que queria aprovecharme y me grito y no quiso llamar a un taxi por mi. Una experiencia muy desagradable.
ANA LUISA
2024 年 1 月入住 4 晚
8/10 还可以
Patricia
与家人出行
2024 年 1 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Está hermoso la arquitectura, respetan la arquitectura local con unos jardines bonitos al lado del río con unas vistas muy bonitas. Lo malo es que hay mosquitos obvio por el río y jardin
Patricia
2024 年 1 月入住 2 晚
10/10 超赞
Marie Claude
2024 年 1 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Marie Claude
2024 年 1 月入住 3 晚
8/10 还可以
Lars Juhl
与家人出行
2024 年 1 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastisk og charmerende hotel resort
Vi var en familie på 6 personer (5 voksne og 1 barn). Vi havde 3 overnatninger på Le Bel Air Resort i Luang Prabang. Et fantastisk og meget charmerende hotel med dejlige værelser. Resortet har en superlækker beliggenhed og meget dejligt pool område med poolbar og god mad samt drikke. God morgenmad - eneste indsigelse var dog kaffen. Her kan hotellet med fordel opgradere, så man kan få en cappucino, espresso eller latte. Hotellet er kun 10 min fra lufthavnen og tilsvarende fra byen.