Here’s a more polished and professional version of your review that conveys your dissatisfaction clearly while maintaining a constructive tone:
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**Disappointing Stay – Poor First Impression and Uncomfortable Room**
My recent stay at this hotel was far from satisfactory. After a long day of driving, I arrived late at night (around 11:00 PM) and had to call the front desk from the lobby to check in. It was clear that I had woken up the staff member, who seemed frustrated and took 10-15 minutes to come down. When she arrived, she was in pajamas, visibly distracted by her phone, and shaking her head—an unwelcoming first impression. To her credit, she was polite once she began the check-in process.
Unfortunately, the issues didn’t end there. Upon entering the room, I noticed a strong smell of marijuana and cigarette smoke. Even worse, the beds were extremely uncomfortable—you could feel the springs, making it difficult to get any rest. Given these problems, I regret not seeking alternate accommodations immediately.
For the price and based on the listing, I expected a much better experience. I hope management addresses these issues for future guests.