It was a dream to spend our night in Lucerne here. Room is spacious and clean. Air conditioning works well. Bathroom makes you feeling good with large room and great facilities.
Would love to return next time.
Super view from the balcony of the room looking down the whole Luzern city and the lake and mountains around. Easy and convenient way to get to city center within 15 mins walking distance. Nice and quiet atmosphere away from the crowd. And you can have amazing sunrise view everyday during breakfast.Highly recommend!
Miranda
8/10 还可以
YL,Hong kong
2016 年 2 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing hotel
Lake view from our room is amazing, nice decorations, great breakfast.
YL
10/10 超赞
Xing
2015 年 11 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
fantastic view and very good service.
Xing
6/10 一般
真实旅客
2015 年 10 月 8 日
不满意:清洁度、员工和服务、客房舒适度
not really so good
The location of the hotel is not convenient and the staff is not supportive and helpful. It is very difficult to reach the hotel through public transportation and the staircase is horrible for visitor
As the hotel is located on the mountain, there are so many insect in the room, which you cannot open the window for better ventilation as there is no air-condition in room
When request hot drinking water or kettle, hotel is not support
真实旅客
8/10 还可以
HON YIU,Hong Kong
2015 年 10 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good experience to stay a night at a castle like hotel with pretty good view up on the hill
HON YIU
10/10 超赞
真实旅客
2015 年 6 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
10/10 超赞
amina
商务旅客
2025 年 5 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
This is my third time staying at Chateau Guestch. It is absolutely gorgeous, literally out of a fairy tale. The staff is warm, welcoming, kind and genuinely helpful. I will most definitely return.
amina
2025 年 5 月入住 1 晚
10/10 超赞
Tracy
2025 年 5 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful place with outstanding service and rooms.
Tracy
2025 年 4 月入住 3 晚
10/10 超赞
David,London
与配偶出行
2025 年 4 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a really superb hotel. The room was extremely comfortable and the views of Lucerne (including from the little balcony of our room) were incredible. Everything about our stay was great, including the friendly and helpful staff (who were very welcoming of our cockapoo dog who travelled with us). Being up on the hill (with easy access via a funicular lift) also makes the hotel feel very safe and private. While it's obviously not the cheapest hotel around, we thought it was very good value for money. Highly recommended.
David
2025 年 4 月入住 3 晚
10/10 超赞
Monica
与配偶出行
2025 年 3 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing!! The view from the room was on another level. Walking distance to the old town.
Monica
2025 年 2 月入住 2 晚
10/10 超赞
Lord Keith
与配偶出行
2025 年 3 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Been staying there since i was 7 years old or 1971.. it’s like home and people are always so very nice and take good care. It has the best view of any for Old Lucerne which is beautiful walk and there is a forrest/park adjacent for quite walks.
Lord Keith
2025 年 2 月入住 6 晚
2/10 糟糕
Erdal
与家人出行
2025 年 2 月 2 日
满意:清洁度
不满意:员工和服务、住宿条件和设施、客房舒适度
Hüsrana uğradım
20 defa İsviçre’ye gittim hep idealimdi Gutsch otelde kalmak 300 frang vererek kaldık
Gece 12 ye kadar yalıtım sıfır olan odalar iki katlı oda merdivenler tahta gıcırdama sesleri birde yandaki oda ayakkabıları çıkarmamış ayakkabılarla bir asagi in. Bir yukarı çık. Geceleyin yatak gıcırdama sesleri bile geldi. Çift kişilik yatak ortadan iki tek kişilik bazalar birleştirilmiş. Bazanın bir tarsfinde hareketli tekerlek var. İki baza bir sağa bir sola gidiyor yatahin ortasına düştük resmen rezillik. Sabahı zor ettik sabah yatagin resim videoları resepsiyondaki kıza gösterdim sadece üzgünüm demekle yetindi kahvaltı harika idi. Yastıklar yorganda harika idi otel çok güzel odalar ses yalıtım ve yatağın hareket etmesi bizi mahvetti 300 frang boşa gitti