clean, cosy hotel just next to the main attraction
efficient, helpful and polite staff.
check in and check out both quickly and provide city map immediately upon check in.
room is small yet tidy and well equipped with a small refrigerator, fan, hair dryer.
breakfast is nice.
located just near to the main church within 1 min walk, and near to the lion's mounement within 5 min walk. it just take about 15 min to the main train station and you can enjoy the beautiful lake view when you walk from train station to hotel.
真实旅客
10/10 超赞
Soda,Hong Kong
2015 年 2 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
wonderful stay
It is a fantastic hotel with wonderful staff and breakfast! It certainly worths the money especially everything is so expensive in Lucerne. I was staying in a single room on 2nd floor next to the elevator so my 25kg luggage was not a problem. And yes the bell in the church nearby rings quite a lot, but I didn't hear it at night during bedtime. It is not too far away from the old city, train station and all the sightseeing points. By the way, Lucerne Carnival is amazing!
Totally the hotel is nice but not a four star, and the room is very tiny. Nights are noisy.
真实旅客
8/10 还可以
am,中国
2013 年 6 月 2 日
满意:员工和服务
绝佳的地点
我们订的是三人房 拿到了一个大床和一个加床 加床中间是凹下去的。 好的方面是酒店的早餐和位置
am
10/10 超赞
Air,Taiwan
2013 年 4 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
乾淨
Air
2/10 糟糕
David,EAST KEW
2022 年 9 月 6 日
David
2022 年 9 月入住 3 晚
10/10 超赞
真实旅客
商务旅客
2022 年 7 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Unkompliziert, angenehm, freundlich, sauber, gut gelegen.
真实旅客
2022 年 6 月入住 2 晚
2/10 糟糕
Rahul
与家人出行
2022 年 6 月 27 日
不满意:清洁度、员工和服务、客房舒适度
Bad experience
Worst place ever ! Our flight was delayed we reached 11 pm in night it was raining the front door towards reception was locked. We were standing outside the property with my family of three with 13 year old kid there was a door bell the lady did not let us in. I have to call Hotels.com and agent Was on phone with me for one and half our to convince her that booking is correct and finally she was satisfied . She tried to let us (buzz in) apparently they don’t have full time staff in and door security didn't work and we have to wait for another 1 hour for someone to come and help. Finally someone came and helped. He was nice
Verdict.
First trip to Swiss Luzerne paid lot of money for below average room overall super bad experience
Rahul
2022 年 6 月入住 1 晚
10/10 超赞
Iman
2022 年 6 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Iman
2022 年 6 月入住 1 晚
10/10 超赞
Christa
团体旅客
2022 年 2 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Christa
2022 年 2 月入住 1 晚
10/10 超赞
真实旅客
2021 年 3 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2021 年 3 月入住 1 晚
8/10 还可以
Esther
商务旅客
2020 年 10 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Super nice personal!
Nice ambiance.
Great breakfast!
Esther
2020 年 10 月入住 1 晚
10/10 超赞
真实旅客
2020 年 9 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2020 年 9 月入住 2 晚
10/10 超赞
Fabio
团体旅客
2020 年 8 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fabio
2020 年 8 月入住 2 晚
10/10 超赞
Emanuele
与家人出行
2020 年 6 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Right place for turists
Nice hotel, close to public transportation and the center. Staff is very friendly and happy to help