This is a class act property! We stayed two nights here and it was a great experience. The staff handled everything professionally. Our room was beautiful, had a beautiful view of the lake.
Can’t say enough great things. Also shout out to the concierge service! Michael and Uros did a great job organizing our sightseeing trips.
Ratna
2025 年 4 月入住 2 晚
10/10
Exceeds expectations
Ronald
2025 年 4 月入住 4 晚
10/10
Beautiful property. Wonderful service and food.
Terri
2025 年 4 月入住 2 晚
10/10
Taylor
2025 年 3 月入住 3 晚
10/10
Excellent service
FEDERICO
2025 年 2 月入住 1 晚
10/10
One of the best stays I’ve ever had. The staff was impeccable.
SHAYNON
2025 年 2 月入住 1 晚
10/10
Espectacular
rossy
2025 年 1 月入住 1 晚
10/10
The Mandarin Oriental-Lucerne was paradise. It is centrally located, the room was very large and spacious. The view was spectacular! I have nothing bad to say about my experience.
Harriet
2024 年 12 月入住 2 晚
10/10
Everything about Mandarin Oriental Luzern was perfect , they upgraded my room to a beautiful suite and we spent a couple of days ,had a great new years dinner and party , will for sure stay here if i come back to Luzern
steve
2024 年 12 月入住 2 晚
10/10
Hend
2024 年 9 月入住 3 晚
10/10
Hotel excelente, tudo perfeito, café, atendimento, estrutura e limpeza.
Gustavo
2024 年 11 月入住 2 晚
10/10
Hotel incrível. Excelente atendimento e com ótimas instalações. Quarto novo, amplo e muito confortável, além de bela vista do lago.
Marcelo
2024 年 11 月入住 3 晚
10/10
We had a fantastic experience, every member of the hotel team were amazing.
Adam
2024 年 11 月入住 1 晚
10/10
Hotel muito bonito! Quarto bem pequeno. Os amenities muito bons, tinha até secador dyson
Staff todo prestativo.
ederson
2024 年 10 月入住 2 晚
10/10
Mike
2024 年 11 月入住 1 晚
10/10
Beautiful newly renovated
Jason
2024 年 10 月入住 2 晚
10/10
JU YEON
2024 年 10 月入住 2 晚
10/10
Isabella
2024 年 9 月入住 2 晚
8/10
Roland Max
2024 年 9 月入住 1 晚
10/10
The staff are very professional, friendly and welcoming. The food is very good and the location hard to beat. A special thank you to Alexander, the concierge and Gabriele and Francesco and all the staff in the dining room. We felt very well taken care of.
Donna
2024 年 9 月入住 11 晚
6/10
Es fehlte mir nun der helvetische Einschlag. Dieses Hotel war früher ein Palace; nun ist es in der Mandarine Oriental Kette und dementsprechend hat es die schweizerische Dimension verloren. Gäste kommen aus Asien und Amerika in die Schweiz… Aber hier spricht niemand mehr schweizer Deutsch und die wunderbaren Gemälde der Schweiz sind zum Teil versteckt und sollten, ganz im Gegenteil, den lokalen Charakter zum Ausdruck bringen. Auch im MO Restaurant findet man kaum etwas schweizerisches.
Das Personal ist in der Regel gut, zum Teil sehr gut (Rezeption & Concierge und Valets).
Richard
2024 年 9 月入住 2 晚
10/10
Excellent
Paolo
2024 年 8 月入住 3 晚
10/10
Very much enjoyed our stay. Had a balcony with a beautiful view of the lake. Excellent staff!! Will stay again.