I liked the hottub, but my swimsuit started out purple and black and ended grey and white, in 5 days, the pool is warm enough to swim in, clear water but things floating and peeling paint. I liked the cookies in the evening and the breakfast on the weekends included biscuits and gravy, needs a tiny bit more diversity in the food offerings, however. Customer service wasnt bad, but wasnt great either, will probably go to Holiday Inn next time.