4/10 很差
Jessica A.，Sandwich, MA
2025 年 1 月 12 日
不满意：清洁度
Okemo ski trip
The cleanliness of the house was not good! Upon entering there was confetti around the living room floor, the backsplash to the kitchen had pasta sauce splattered all over it. That wasn’t even the worst of it! The lowest level has a futon couch, I was going to put my granddaughter to sleep on it and it had dried pee stain all over it! I had to take the futon cover and the waterproof pad in the wash! There were only 6 towels for 14 people, the couch was cracked and had a giant patch over it that was peeling away. The vacuum didn’t work, the cabinets with pots and pans were haphazardly thrown together so you had to take everything out to get to one thing. The coffee maker looked like it hadn’t been cleaned since it was put on the counter a few years ago. The mattresses were so uncomfortable and after seeing the futon downstairs I didn’t want to sleep under the covers, who knows if they washed them.This space would be great if it were clean and put together like someone cared about it. One piece that really irritated me, someone from Vacasa called and told me I had to immediately stop using an electric vehicle charger, that we were on camera coming from the unit using it. When I told her I didn’t have an electric vehicle she insisted I tell her what we were driving to “relay the message to the complaining homeowner”. I did a little investigation and the building I was renting didn’t even have an electric charger. I will do my research, never renting from Vacasa!
Jessica A.
2025 年 1 月入住 3 晚