Staff very friendly, polite, accomodating. Very clean premises and nicely equipped gym. Decorated in a European style flair, very pleasing. Accessible room was very large and comfortable, however, there was no iron,and only a standalone rack to hang chlothing items (should definitely consider a wardrobe to fill large amount of empty space)! The bathroom had NO counterspace AT ALL with only a standalone sink...had to store toiletries on table in room and on top of dresser. One of the bedside table lamps had rust spots all along the shade that was supported by metal spines, probably due to the low flow ventilation system that leaves dampness in the entire room after a hot shower. The bed was supoorted by a metal platform that reverberated with a loud, hollow echo each it was unavoidably kicked as the bed is approached. I was impressed with the staff's responsiveness to requests for extra towels and pillows. The bedding and towels were very comfortable, along with almost instant hot water for showers. There were limited channels on television (couldn't watch the second NBA playoff game due to no TNT channel).
These comments are made hopes that changes will be instituted to make the stay at The Bella Vista a 5 Star experience, which I think it could be...I'm willing to come back for another stay, however my wife has written this hotel off her list.
Bella Vista please make changes/upgrades to your property as soon as possible, I would like to come back soon.