Travelers beware! The hotel is in disrepair. The elevators didn't work; you must take the stairs or a filthy cargo elevator, (which had wet towels and a toilet plunger in it). To return to lobby, guests had to take stairs or use a car key to activate the employee controls for the service elevator. Guests were smoking, so the 5th floor reeked. My shower didn't drain properly, and when I ran water in the bathroom sink the shower would start to gurgle and disgorge filthy brown water. The stairwells were dirty and wet. While I was staying there, pipes burst above one of their conference rooms, flooding the entire thing. The housekeeping staff was surly. The front desk folks were nice enough, but they are working on a sinking ship. This hotel is nicely located in downtown within walking distance of Lynchburg restaurants and shops, but that is the only nice thing I can say about it. Horrible, horrible hotel.