In spite of requesting a top floor room at booking, we were given a first floor room at checkin. Because it seemed like a slow night based on the number of vehicles on the parking lot, we decided not to make an issue about it. However, shortly after arriving in our room, the herd of elephants in the room above us started making a racket. When we complained to the front desk clerk, we were given several excuses why we couldn't be moved to a new room, no availability which I challenged, then the next excuse was there were no rooms available with 2 queen beds and then when we said we were ok with a king sized bed, it was back to no availability. Otherwise, the stay was fine. Good breakfast, clean rooms, comfortable beds.