Excellent hotel and staffs. The gentleman gave us a free upgrade to a suite room which made the stay perfect. Very convenient location, you can walk maximum 20 minutes to the famous venues. Will stay again if come again
MINCONG
2024 年 7 月入住 2 晚
10/10 超赞
Scott
2024 年 7 月 8 日
Scott
2024 年 7 月入住 4 晚
10/10 超赞
Tsz nga
2024 年 6 月 18 日
满意:清洁度、员工和服务、客房舒适度
Tsz nga
2024 年 6 月入住 1 晚
10/10 超赞
Irene Man
2024 年 5 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Irene Man
2024 年 5 月入住 2 晚
10/10 超赞
Svitlana,New York
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was my first stay at Barcelo Torre de Madrid and I absolutely love it!
I spent 2.5 days and enjoyed it very much. Everything was perfect.
Lovely hotel, clean, spacious with nice rooms and comfortable beds.
It’s located in the central area, very close to the Royal Palace and in a walkable distance to the main attraction points. Also very close to public transportation (Metro and buses), easy to get to anywhere you need.
The staff were amazing as well. Everyone was very friendly, helpful and efficient.
A special shout out to Jorge Gonzalez. He took very good care of me apron my arrival, was very friendly and helpful throughout my stay.
The breakfast was delicious with a huge variety of choices.
I would definitely choose this hotel again when I am in Madrid!
Svitlana
2025 年 4 月入住 2 晚
10/10 超赞
Gloria
2025 年 5 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
So clean and staff friendly.
Gloria
2025 年 5 月入住 2 晚
10/10 超赞
Sayuri
2025 年 5 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
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Sayuri
2025 年 4 月入住 3 晚
10/10 超赞
James,Maidenhead
与配偶出行
2025 年 5 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All round very good, breakfast good and a lovely big room with all the facilities. Walking distance to all the attractions. Would stay there again.
James
2025 年 2 月入住 4 晚
8/10 还可以
Xiang
与家人出行
2025 年 5 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice location. The breakfast buffet and lobby bar are awesome! Walkway from elevator to room is a little dated. Room does not feel like 5 star level. But overall a decent hotel,
Xiang
2025 年 4 月入住 3 晚
10/10 超赞
Wajdi,Simi Valley
与配偶出行
2025 年 5 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel and friendly staff. Convenient location.
Wajdi
2025 年 4 月入住 5 晚
10/10 超赞
Roberto,Mexico
与家人出行
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Es una súper buena ubicación, el personal resuelve cualquier problema y es bonito hotel
Roberto
2025 年 4 月入住 6 晚
8/10 还可以
Jean-Yves
2025 年 4 月 30 日
满意:住宿条件和设施,清洁度
Very well
Jean-Yves
2025 年 4 月入住 3 晚
10/10 超赞
Sandeep
与家人出行
2025 年 4 月 30 日
满意:服务设施
Great location
Sandeep
2025 年 4 月入住 3 晚
10/10 超赞
Afroditi
与配偶出行, 团体旅客
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Centrally located, excellent breakfast and very clean and modern rooms. Worth the money! Highly recommend staying when visiting Madrid.
Afroditi
2025 年 4 月入住 3 晚
10/10 超赞
Marilyn
与配偶出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Title: Exceptional Stay at Barcelo Torre de Madrid
I recently stayed at this hotel and had an absolutely wonderful experience. The staff were incredibly friendly and attentive, ensuring all my needs were met. Our stay in Madrid coincided with Holy Week, a very busy time in the city. Despite our early arrival due to an early flight, the staff managed to prepare our room ahead of the usual check-in time. We truly appreciated their efforts to make our stay unforgettable.
The room was spacious, clean, and well-appointed with all the amenities we could ask for. The bed was extremely comfortable, and the variety of pillow options ensured a great night's sleep. The hotel's location is perfect, with easy access to local attractions and public transportation. I also appreciated the hotel's commitment to sustainability and eco-friendly practices.
Overall, I highly recommend Barcelo Torre de Madrid to anyone looking for a comfortable and enjoyable stay. I will definitely be returning on my next visit to Madrid.
Marilyn
2025 年 4 月入住 7 晚
10/10 超赞
Thomas
与配偶出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were exceedingly friendly and the hotel was kept in excellent condition with cleanliness being a standout. Would definitely stay again.
Thomas
2025 年 4 月入住 5 晚
10/10 超赞
Raymond
与家人出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent Hotel Staff were great !!
Raymond
2025 年 4 月入住 7 晚
6/10 一般
Claudia Ximena
与家人出行
2025 年 4 月 27 日
满意:清洁度、服务设施、住宿条件和设施
That sounds frustrating. Here's a polished version of your experience:
"We arrived early, exhausted from a long night of travel, my son was very sick and the checking time was at 2:30 I requested to check in earlier because my son’s condition but Unfortunately, the check-in staff showed no flexibility or understanding, declining to waive the early check-in fee despite our circumstances. Given our situation, I expected more empathy and accommodation."
Claudia Ximena
2025 年 3 月入住 5 晚
10/10 超赞
Carlos
与家人出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful location. Excellent staff….Hospitality professionals as it Best!!!