A wonderful place to stay, centrally located, right in a large Plaza. Multiple restaurants and shops, all within walking distance. Close to several tourist attractions, many of which were in walking distance. Very clean, with a decent buffet breakfast. My only complaint was that there was no attempt made to allow us into the room prior to 3:00 PM (although they did hold our luggage so that we could explore the neighborhood).
John
2025 年 5 月入住 6 晚
10/10 超赞
Stephen
与配偶出行
2025 年 5 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location near many Madrid attractions. The reception desk staff members speak English and are very friendly and helpful.
Stephen
2025 年 5 月入住 1 晚
8/10 还可以
Carol
与配偶出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent location for central Madrid, just across from Sol Metro station. We had asked for a room on a higher floor at the back so that it was quieter, which we got and it was. However, we were woken in the early hours of the morning by the sound of dripping water. It turned out that there was some major water leak and we had to change rooms around 4am. We were given a much better room on a lower floor and overlooking the street below, however the street noise was much better than expected and didn’t really disturb us. We were compensated with free breakfasts for our stay, which were ok, we would describe as adequate. We had tea making facilities in the room, but there was no milk available. Staff were all very friendly and the room(s) were clean.
Carol
2025 年 5 月入住 3 晚
10/10 超赞
SUSAN,SOUTH GATE
与配偶出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Get around everywhere by walking
SUSAN
2025 年 5 月入住 3 晚
10/10 超赞
Thomas
商务旅客
2025 年 5 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The breakfast buffet can still be expanded, but for the price okay.
The Location is one of the best you can get in Madrid.
Thomas
2025 年 5 月入住 4 晚
10/10 超赞
Elizabeth
2025 年 5 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Everyone very kind and helpful.
Muchísimas gracias.
Elizabeth
2025 年 5 月入住 4 晚
10/10 超赞
Dalma
2025 年 5 月 13 日
满意:住宿条件和设施,员工和服务
El dormitorio muy cómodo.
Dalma
2025 年 4 月入住 2 晚
10/10 超赞
Joanne,Wellington
2025 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had 4 nights in Madrid and enjoyed my stay at the hotel. I would recommend war plugs as there is lots going on in the evening due to the location. Ear plugs worked perfectly. Friendly staff and great location as lots of sites are not too far away so you can walk to them. Do by tickets in advance to the Palace, I didn’t so I missed out on a visit.
Joanne
2025 年 4 月入住 4 晚
10/10 超赞
Miriam,Carolina
与家人出行, 团体旅客
2025 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente facilidades y atenciones
Miriam
2025 年 2 月入住 2 晚
10/10 超赞
Ronald
与配偶出行
2025 年 5 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel Europa is right on the Puerto de Sol, the heart of the city. Location is its top asset, but it also has a good cafe/restaurant, and friendly staff. Our room looked as if it were recently renovated. We had an enjoyable 3 night stay.
Ronald
2025 年 5 月入住 3 晚
8/10 还可以
Jeannette
团体旅客
2025 年 5 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is in an excellent location. My check in experience was not great however breakfast was excellent and the hotel overall was a good choice
Jeannette
2025 年 5 月入住 3 晚
10/10 超赞
Esmeralda Valeria
团体旅客
2025 年 5 月 4 日
满意:清洁度、服务设施、住宿条件和设施
El personal muy amable.
Esmeralda Valeria
2025 年 5 月入住 1 晚
10/10 超赞
Krissy
与家人出行
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a unique boutique hotel in the heart of Puerto del Sol. So much to walk to and see. The staff was super helpful and arranged transportation to the airport for us. We used the restaurant a couple of times which was convenient. Walked to everything from that location. Because its in the heart of everything, it can be loud at night. Not continuous, but there were moments. It didn't bother us at all, but if you're a light sleeper and don't like a lot of action, this may not be your place.
Krissy
2025 年 4 月入住 4 晚
10/10 超赞
Sandra
与配偶出行
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great central location, friendly staff.
Sandra
2025 年 3 月入住 1 晚
10/10 超赞
Sarah
与家人出行
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a clean, updated hotel in the heart of Madrid. It was perfect for what we needed. Just beware that some rooms are on Puerto de Sol & there are people walking in the plaza & going to the subway 24 hrs thus earplugs are needed.
Sarah
2025 年 4 月入住 2 晚
10/10 超赞
Thomas
2025 年 4 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Very convenient location, right at the plaza Sol. Transportation, shopping, dining, etc. are nearby. Hotel is clean, friendly and helpful staffs and excellent breakfast. Enjoyed the staying and definitely will go back next time.
Thomas
2025 年 4 月入住 3 晚
10/10 超赞
Barbara
与配偶出行
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Desde nuestra llegada recibimos un trato excepcional amistoso y cooperativo, desde la persona que cortésmente te abre la puerta, las personas del front desk, los de la cafetería y principalmente Gladys la encargada de acomodar la habitación, todos con una profesionalidad impresionante. Definitivamente cuando volvamos a Madrid iremos al Europa.
Barbara
2025 年 4 月入住 8 晚
10/10 超赞
Liliana
2025 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had a very nice stay. Location is unbeatable. One quick suggestion, put on more coffee in the room. It is delicious. Congrats! Gracias !! Definitivamente si vuelvo
Liliana
2025 年 3 月入住 9 晚
10/10 超赞
Kuky
2025 年 4 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Excelente servicio del personal.
Kuky
2025 年 4 月入住 3 晚
10/10 超赞
Laura
与配偶出行
2025 年 4 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel with friendly staff. The staff was very knowledgeable and helpful.
Laura
2025 年 4 月入住 6 晚
10/10 超赞
Oliver
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice helpful staff very centrally located - local attractions are all within a 20 minute walk. Clean and did the job. Handy restaurant attached with great out door space ideal for people watching with a glass of wine. Recommend.