The staff was friendly and helpful and the breakfast was excellent.
Jon
2025 年 5 月入住 5 晚
10/10 超赞
tammy,Kissimmee
2025 年 5 月 24 日
满意:服务设施,清洁度
tammy
2025 年 5 月入住 2 晚
10/10 超赞
Brock
与家人出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great spot. Unique 'vibe' to the hotel, but we enjoyed it and the area. Right in the heart of Chueca, it was amazing to see some local culture.
Unfortunately, during our stay, we were unaware that the rooftop patio would be unavailable, which was a major reason we had booked this hotel. Despite this, it worked well for us.
The room we had was quite small, but we didn't spend much time in it anyway, so was not of concern.
Brock
2025 年 4 月入住 3 晚
10/10 超赞
Nicolas
2025 年 5 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Nicolas
2025 年 5 月入住 2 晚
10/10 超赞
Valerie
团体旅客
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel with equally lovely staff. Do try the roof bar, with an incredible panoramic view across the city. Excellent location, just off Gran Via. Easy to get to all main attractions but really quiet & peaceful.
Valerie
2025 年 5 月入住 8 晚
8/10 还可以
Karim
与配偶出行
2025 年 5 月 16 日
满意:员工和服务,清洁度
Wir hatten eine super Zeit in Madrid. Die Mitarbeiter und die Lage des Hotels sind super! Etwaige Sehenswürdigkeiten sind zu Fuß erreichbar. Frühstück auch top! Die Zimmermöbel sind schon ein wenig in die Jahre gekommen. All in all wirklich top!
Karim
2025 年 5 月入住 4 晚
10/10 超赞
NEIL ELLIOTT,Epsom
与配偶出行
2025 年 5 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved our stay at room mate Oscar! Great staff /breakfast/room/location for Madrid. The only disappointment was that the roof top bar and pool were closed during our stay- thanks for a great stay though.
NEIL ELLIOTT
2025 年 5 月入住 8 晚
2/10 糟糕
Facundo Juan Carlos
商务旅客
2025 年 5 月 13 日
不满意:员工和服务、服务设施、住宿条件和设施
Tuve una terrible estancia, no se podía apagar la luz
No sé apagaba el extractor del baño
Y la regadera pasaba de fría a caliente
Facundo Juan Carlos
2025 年 5 月入住 2 晚
10/10 超赞
carmen
与家人出行
2025 年 5 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked the area because it was easy to get to a few different places. Also, staff suggested a great restaurant!
carmen
2025 年 5 月入住 2 晚
10/10 超赞
pastora
与配偶出行
2025 年 5 月 7 日
满意:服务设施,清洁度
Excelentes todo
pastora
2025 年 5 月入住 4 晚
10/10 超赞
Reuben
2025 年 5 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Reuben
2025 年 4 月入住 2 晚
10/10 超赞
Jose
与家人出行
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente
Jose
2025 年 4 月入住 4 晚
2/10 糟糕
Daniel
与家人出行
2025 年 5 月 2 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed at Room Mate Óscar Hotel in April 2025 and entrusted our luggage to the front desk before check-in. When we returned later that day, one of our bags—a TUMI backpack containing a Samsung tablet, valuable items, and my wife's prescription medication—was missing.
Despite the serious nature of the loss, the hotel offered no meaningful help, took no responsibility, and failed to communicate any resolution even two weeks later. What was meant to be our 30th wedding anniversary trip has turned into a nightmare. The loss of medication is forcing us to consider ending our trip early, at great personal and financial cost.
We were promised full compensation for our stay through Expedia, but only received a small credit of $38.63 without explanation. The complete lack of accountability from the hotel has been deeply disappointing and stressful.
I strongly warn other travelers: do not trust this hotel with your belongings. Security and guest care appear to be far below acceptable standards.
Daniel
2025 年 4 月入住 1 晚
10/10 超赞
Jonathan,Chippenham
团体旅客
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A great location off Gran Via and nearby metro station. Room was very comfortable and despite overlooking the square the glazing made it exceptionally quiet. Staff were superb especially in their support during the recent power outtage.
Jonathan
2025 年 4 月入住 6 晚
10/10 超赞
Samet
团体旅客
2025 年 4 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
sehr gute lage und freundliches personal, würde ich weiterempfehlen
Samet
2025 年 2 月入住 4 晚
10/10 超赞
Ruth
2025 年 4 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great rooms I didn’t like the view but the bed was the best
Ruth
2025 年 4 月入住 2 晚
10/10 超赞
Stephan,London
与配偶出行
2025 年 4 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My second time here and still a great location in Chueca with everything you need provided for.
Stephan
2025 年 4 月入住 3 晚
10/10 超赞
Alexia
与家人出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was perfect during our stay, the breakfast was really nice, the room pretty, cosy and clean. The hotel is perfectly placed right next to the Grand Via. It really was a pretty enjoyable stay and we would love to come back if we go to Mardrid again !
Alexia
2025 年 2 月入住 5 晚
10/10 超赞
jose,puerto nuevo
2025 年 4 月 18 日
满意:住宿条件和设施,清洁度
Excellent location
jose
2025 年 4 月入住 2 晚
6/10 一般
Aryah
2025 年 4 月 16 日
It’s was average
Aryah
2025 年 4 月入住 2 晚
10/10 超赞
Gülistan
商务旅客
2025 年 4 月 16 日
满意:服务设施,清洁度
I think a very good choice I made last minute to stay in Madrid and to choose this accommodation! Very nice service, good room and also like the cute bathroom supplies you have in the room. There is also a good rooftopbar! Definitely to come back here again when I visit Madrid again! It is near the main shoppingstreet. Wonderful experience
Gülistan
2025 年 3 月入住 1 晚
10/10 超赞
Francis
与配偶出行
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was perfect 👌
We’ll go back 😉
Francis
2025 年 4 月入住 5 晚
10/10 超赞
Stephen
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was wonderful. The pricing was great, location, and staff as well. My room was amazing: huge corner room, wrap around balcony, a soaker tub in the middle of the room, and very clean. The enitire outter walls were made of glass making the room feel even bigger than what it was. The only complaint I could even imagine, it's more of an advisory, is it's loud throughout the night. However, that's not the hotel's fault. You're in Chueca and people are there to have fun and party. If that is not really what you are looking for then I would try another location. I was there to get down with the get down though and will be again in the future. I will definitely consider staying here again.