Bad experience. We used the code provided by the hotel but cannot work. We waited for more than 15 minutes outside the apartment building in heavy rain. We found some other guests also try their code but also failed. We called and called but no body answer and other guests also tried to use their ways to contact but no reponse. No reception on duty. Really bad experience.
Not easy for some people to do the self check-in machine. The email didn't tell very clear so some guest also asked what room they should go.
真实旅客
2019 年 4 月入住 1 晚
6/10 一般
simona
与家人出行
2025 年 5 月 2 日
不满意:住宿条件和设施
La zona è eccellente. La struttura è abbastanza datata. La comunicazione è pessima . Al numero whatsapp per le emergenze risponde virtualmente. La comunicazione via mail non è immediata. Siamo rimasti 2 giorni senza il wi fee l ho comunicato via mail ma invece di intervenire subito per il ripristino mi hanno ringraziato per averli informati. Al nostro arrivo purtroppo ci siamo trovati nel pieno del blackout nazionale e naturalmente ci sono stati molti disagi per entrare nella struttura che poi si sono risolti con l arrivo dell host sul posto ( purtroppo verso le 15.45). Il giorno dopo è mancata l acqua tutta la mattinata ...insomma ci siamo firse trovati nelle giornate NO della spagna o della struttura..prima senza luce ..poi senza acqua e poi senza wi fee!!!!
simona
2025 年 4 月入住 4 晚
2/10 糟糕
Tania
与家人出行, 团体旅客
2025 年 5 月 1 日
不满意:清洁度
I booked for 4 singles for 3 nights, paid $1,155.51 was confirmed a Superior Apartment, 2 bedrooms, 4 twin beds & 1 Double sofa bed & 2 bathrooms for 3 days. We got 2 double bedrooms 1 bathroom, a sofa. There were 4 coffee capsules and one set of towels per person only. The room was not clean. The fridge has not been wiped out and 1 person slept on the floor.
Tania
2025 年 4 月入住 3 晚
10/10 超赞
Jessica
与家人出行
2025 年 4 月 25 日
满意:清洁度、服务设施、住宿条件和设施
Clean, has a good location, walkable, very busy at night. The bed was really comfortable.
Jessica
2025 年 4 月入住 1 晚
6/10 一般
Nohemi alejandra
与家人出行
2025 年 4 月 23 日
Tenía mal olor, como a cigarro
Nohemi alejandra
2025 年 4 月入住 2 晚
10/10 超赞
Samantha
与家人出行
2025 年 4 月 21 日
满意:清洁度、服务设施、住宿条件和设施
Fabulous location. Walked to dining and sites, including the Museums. Great neighborhood and room was wonderful ! Totally recommend.
Samantha
2025 年 4 月入住 2 晚
10/10 超赞
Elena
与家人出行
2025 年 4 月 21 日
满意:清洁度、服务设施、住宿条件和设施
Super
Elena
2025 年 4 月入住 6 晚
10/10 超赞
Erick,Ciudad de México
与家人出行
2025 年 4 月 17 日
满意:清洁度、服务设施、住宿条件和设施
Excelentemente bien ubicada propiedad a unos pasos de la gran vía, impecable departamento con todo lo necesario, solo considerar qje hay varios centros nocturnos a los alrededores lo que se traduce en ruido durante la noche y madrugada. Fuera de eso excelente !!!
Erick
2025 年 4 月入住 1 晚
6/10 一般
Mario
与家人及幼儿出行, 与家人出行
2025 年 4 月 15 日
The property was in not so great conditions. A lot of humidity in many walls. The apartment also needed some paint. We try to use the ac and it was imposible. I try to talk to somebody to help us solve the matter and was imposible. All you could do is write to a number using WhatsApp that only gave you automatic responses, non of which solve our problem. There was no one to talk to
Mario
2025 年 4 月入住 3 晚
8/10 还可以
GEERT
2025 年 4 月 13 日
满意:住宿条件和设施,清洁度
In the center of the city.
GEERT
2025 年 4 月入住 3 晚
10/10 超赞
Betzaida
与家人出行
2025 年 4 月 8 日
满意:清洁度、服务设施、住宿条件和设施
Todo estuvo excelente desde ubicacion, limpieza del apartamento es comodo y cuenta con todo lo necesario.
Betzaida
2025 年 4 月入住 1 晚
10/10 超赞
Brian
与配偶出行
2025 年 4 月 2 日
满意:清洁度、服务设施、住宿条件和设施
Great location close to everything.
Brian
2025 年 3 月入住 3 晚
10/10 超赞
Gilberto,Pachuca
2025 年 3 月 30 日
满意:住宿条件和设施,清洁度
Gilberto
2025 年 3 月入住 3 晚
10/10 超赞
Diego
与家人出行
2025 年 3 月 29 日
满意:住宿条件和设施,清洁度
Great apartment, centrally located. Would definitely book again.
Diego
2025 年 3 月入住 3 晚
8/10 还可以
Jessica
与家人出行
2025 年 3 月 23 日
满意:服务设施,清洁度
La posizione é perfetta
L’appartamento é pulito e la comunicazione coi proprietari è ottima.
Piccole cose di manutenzione ordinaria da sistemare ma nel complesso va più che bene
Jessica
2025 年 3 月入住 1 晚
2/10 糟糕
JORGE
与家人出行
2025 年 3 月 18 日
满意:清洁度
不满意:住宿条件和设施
Communication was terrible
Never answered email's about questions whit check- in or locker services
Or entry to the property
Building was very insecurity condition
JORGE
2025 年 3 月入住 1 晚
8/10 还可以
Sébastien
2025 年 3 月 17 日
满意:清洁度、服务设施、住宿条件和设施
Très bon emplacement, hébergement de qualité et bon rapport qualité-prix ! Je recommande
Sébastien
2025 年 3 月入住 1 晚
6/10 一般
DUC
团体旅客
2025 年 3 月 13 日
The property is located in central of Madrid. But with no parking.
DUC
2025 年 3 月入住 2 晚
10/10 超赞
ANGIELENA
团体旅客
2025 年 3 月 13 日
满意:清洁度、服务设施、住宿条件和设施
Céntrico, limpio , espacioso, bien en general. Lo único que fallo es que ya era el horario de check in y minutos después compartieron la clave de acceso.
ANGIELENA
2025 年 3 月入住 2 晚
10/10 超赞
Laura
与配偶出行
2025 年 3 月 5 日
满意:清洁度、服务设施、住宿条件和设施
Excelente Ubicaxion si tu viaje es por turismo el apartamento estuvo muy Limpio y muy agradable Me encanto
Laura
2025 年 3 月入住 3 晚
8/10 还可以
Kaylee
团体旅客
2025 年 3 月 4 日
满意:住宿条件和设施,清洁度
Great location and property. The locker reservation conversation was not communicated but we did end up getting a locker reservation about 5 minutes away.
Kaylee
2025 年 2 月入住 1 晚
8/10 还可以
cecilia
2025 年 2 月 18 日
满意:住宿条件和设施,清洁度
cecilia
2025 年 2 月入住 3 晚
8/10 还可以
OTHMAN
2025 年 2 月 14 日
满意:住宿条件和设施,清洁度
Good Service
OTHMAN
2025 年 1 月入住 2 晚
8/10 还可以
Selvin
与家人出行
2025 年 2 月 10 日
满意:清洁度、服务设施、住宿条件和设施
It was a nice property with very local restaurante and busy area
Selvin
2025 年 2 月入住 2 晚
10/10 超赞
Natasha
与家人及幼儿出行
2025 年 2 月 10 日
满意:清洁度、服务设施、住宿条件和设施
Vale la pena, de verdad muy bien todo, la ubicación es perfecta, las instalaciones muy bonitas y con todo equipado de verdad muy recomendable, vieja familiar perfecto