“Facility and surroundings were beautiful
Room was large and very nice with great bathroom
Manager and Staff were beyond great
Breakfast was very good ”
“The address IS NOT CORRECT. This property is not 20 mins from Chiang Mai airport as it says. It is over an hour outside Chiang Mai. We lost many hours of our day due to this. Finding a driver to transport us such a long way was very difficult. After we arrived, We gave them a security deposit and when I messaged the manager on WhatsApp about how we could get our deposit back, I have gotten no response back. The place itself is very pretty. Communication with staff was extremely difficult. Still……
"This is a great hotel. It is older, but it is clean and well-kept. The beds are very comfortable, and the rooms are quiet, at least mine was. Front desk is helpful for booking tours and any needs you may have during your stay. The breakfast buffet is great."
"The hotel environment is great, and the in-house service staff are also very friendly. However, the lady at the front desk is very arrogant, unable to handle problems and doesn't keep her words. This is the most uncomfortable experience in this trip to Chiang Mai."
