I arrived at the hotel late, and I was very tired. The receptionist was rude. He gave me a far room, and when I was surprised that there was no bed for my son, I went to him and told him that there was no bed for my son. His answer was, “This is not my problem, this is your problem with Expedia,, I told him that my reservation was for three people, and he said to me, “This is your problem. There are no triple rooms in our hotel, all of them are double rooms.” I went out to my car, then returned to him and asked him to cancel the reservation, and he said to me, “I have found you a triple room.
I don’t know why