The stuff are very friendly and helpful, they seems to know you very well! The atmosphere is quite good, we all love the collection and the service. The room is very clean and sweet, however, the hot water was not so hot when we had shower at night, but it became hotter in the morning.
Chun-Chi
10/10
Super mooi hotel! Schoon, heel goed Indonesische eten en vriendelijk personeel. Ook het zwembad is heerlijk. In de middag heb je een koffie/thee moment met lekkere Indonesische gebakjes.
Er is aan elk detail gedacht in dit hotel en de aankleding is prachtig. Niet twijfelen maar boeken.
Tamar
2025 年 4 月入住 2 晚
10/10
Incredible staff. Couldn’t have done more for us. The ambience of the hotel is relaxing and welcoming. Couldn’t recommend enough.
Jessica
2025 年 3 月入住 3 晚
10/10
chin siong
2025 年 3 月入住 1 晚
10/10
Kazuhiro
2025 年 3 月入住 2 晚
10/10
Kazuhiro
2025 年 3 月入住 2 晚
10/10
Very good experience!
Tanveer
2025 年 2 月入住 14 晚
10/10
We have been staying here often and can recommend without hesitation. The staff are wonderful and make our stays a joy.
Chaitanya
2025 年 1 月入住 2 晚
10/10
This is an outstanding Hotel! By far the best and nicest hotel we have stayed at in Indonesia. It is filled with fascinating antiques. The staff bends over backwards and the food in the restaurant was excellent with a huge selection. One person in our party had to go to the hospital and the hotel could not have been more helpful accommodating. They let us feed the fish and the rooms even have a beautiful bathtub.
Isabel
2025 年 1 月入住 4 晚
8/10
Need put a brighter light in the room
Chef
2024 年 12 月入住 3 晚
10/10
Overall the stay is very good. The hotel environment + design is very unique and unusual. Special mentioned the front desk Ms Anita and restaurant Melati Ms Ratina for their friendly and extreme good service rendered to us during the stay.
Henry
2024 年 12 月入住 1 晚
10/10
Linda
2024 年 11 月入住 2 晚
6/10
WH
2024 年 10 月入住 1 晚
10/10
Very nice hotel with lovely staff. The art and antique collection is amazing. Highly recommended
Peter
2024 年 10 月入住 3 晚
10/10
Tugu Hotelnis an exceptional place to stay. Right in the middle of Malang this is an oasis of quietness, friendlyness and unprecedented hospitality. Beautifull decorated restaurants, great food and a superb staff. Thank you for everything.
WH
2024 年 10 月入住 1 晚
10/10
Hotel Tugu Malang has been my go to hotel to stay for very long time. Lovely and friendly service, good foods,
Agus
2024 年 10 月入住 1 晚
10/10
A jewel of East Java. Staying at Tugu is an experience in its own right … with an internationally important art collection on display, a feature pool, afternoon tea, a fine cocktail bar and dining options on site. Truly the most attentive staff and helpful staff. My one suggestion is to better inform guests of breakfast options available to them … although priced differently (but still reasonably) the a la carte is a substantially different offering for European guests compared with the buffet. An all round exceptional and memorable experience.
Andrew
2024 年 9 月入住 3 晚
10/10
Marc
2024 年 8 月入住 3 晚
10/10
Un hôtel unique, superbement décoré, avec une vraie personnalité. Un personnel dévoué et attentionné. Merci!
William
2024 年 8 月入住 3 晚
8/10
Hotel muy bonito por dentro y con personal muy amable. Sin embargo, las habitaciones normales son pequeñas y algo viejas. Aunque intentan dar detalles de calidad lo que consiguen es crear un espacio abarrotado sin lugar para poner tus cosas.
真实旅客
2024 年 7 月入住 2 晚
10/10
真实旅客
2024 年 7 月入住 1 晚
10/10
Amazing property in the centre of old Malang city. Walking distance from the blue, rainbow and heritage kampungs.
Staff was very friendly and made sure all our needs were met. The hotel has 2 in-house restaurants and we also made use of the spa (which was amazing).
Definitely pinned this hotel for possible future visits. Great atmosphere as you feel you are on an island of peace in a bustling Indonesian city.
Mats
2024 年 7 月入住 1 晚
10/10
Classic hotel, a bit like staying in a museum, but with superb service.