Upon arrival (Feb 8) we were given a room with one bed. I told them I requested two beds and was told I could not change to a two bed room. Upon entering the one bed room, the bathroom smelled horridly!. We had to keep the door shut. I then looked up my reservation and lo and behold I did request two beds. (We were tired upon arrival and I assumed I made a mistake). I went back down to the front desk and showed her my reservation. We then switched rooms. We spent one night in that room. It was one the back side of the hotel. The roosters start very very early in the morning! And our shower had no hot water. So we requested another room on the front side of the hotel. Our stay was for 19 nights. From then on everything was great. We just had a rough start. The staff is friendly and the restaurant was lovely. When visiting our family in Malolos, we will be staying at the Acro again. They are building a casino close by!
Colleen
2025 年 2 月入住 22 晚
8/10 还可以
Eugene
与配偶出行
2025 年 2 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff. Leaky bidet resulted in changing our room - why? New room also leaked all over bathroom floor but lived with it. Staff was great, restaurant was good
Eugene
2025 年 2 月入住 8 晚
10/10 超赞
Patricia Angela,cocoa
与配偶出行
2025 年 2 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel for the cheap price!
Patricia Angela
2025 年 1 月入住 1 晚
8/10 还可以
Rodrigo
与配偶出行
2025 年 2 月 4 日
I like the location and food at the restaurant. Staff are helpful
Rodrigo
2025 年 2 月入住 1 晚
4/10 很差
Arthur
与配偶出行
2025 年 2 月 3 日
满意:服务设施,清洁度
不满意:员工和服务
The room itself was nice, with few exceptions of a couple rusty pipes and water damaged ceiling in the bathroom, but overall pretty comfortable.
The main issue I had was the staff service. When requesting room service, I was faced with rolling eyes and annoyed faces the first time, and in the second the service was not done at all.
It's a shame since the place is good, but the staff was quite disappointing (except for the door man, he was great)
Arthur
2025 年 1 月入住 4 晚
8/10 还可以
Von Ryan,Bulacan
与家人出行
2024 年 12 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Relatively new and has a good resto.
Von Ryan
2024 年 11 月入住 1 晚
10/10 超赞
Junji
2024 年 3 月 3 日
满意:员工和服务
不满意:清洁度
Junji
2024 年 2 月入住 1 晚
10/10 超赞
Gregory
与配偶出行
2024 年 2 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Cleab and safe with some shopping and dinning options close,
Gregory
2024 年 1 月入住 7 晚
8/10 还可以
TAKASHI
商务旅客
2023 年 8 月 27 日
满意:客房舒适度,清洁度
Good hotel, but room for improvement
Good value for money, clean hotel
Good point:
Staff are generally good
Facility is kept clean
Good design of furniture and furnishings
The price is well thought out
Bad points:
partly under construction
Smell of chemicals everywhere
large number of ants
Hot water did not come out of the shower (I asked for repair, but there was no response)
Poor sound insulation (corridor noise)
Keys are pre-modern (not electronic keys)
not auto lock
No plan with breakfast
TAKASHI
2023 年 8 月入住 5 晚
10/10 超赞
Bruce
2023 年 3 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
The facilities were
Bruce
8/10 还可以
lester
2023 年 2 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
lester
2023 年 2 月入住 2 晚
8/10 还可以
Richard
与配偶出行
2022 年 12 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
We've enjoyed our stay and highly recommended place if you want quite and relaxing place 🙂
Richard
8/10 还可以
harold
2022 年 12 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked the place..It was brand new. I mean, I was the first person to sit at the bar for a cocktail...THAT NEW...Bed was comfortable. The room was nice. Clean..The personnel were SO very nice. I mean like in-laws that like you...How rare is that!! ))..They did not have a "do not disturb sign' so they made one for me.. The Room had a great a/c..Brand new..I had hot water in the sink as well as the shower...Rare in the Philippines.
But..as new goes, so do the hurdles. The owner(s) of this place finished one side of the entire structure..Then opened it.. WHILE construction goes on, right across the hall...I mean the other half of the entire poured concrete structure...is under construction..so open to the elements..These were old rice patty fields, filled in to develop. There is a new International Airport going in nearby. A smart move by the owner/developer..but that's his deal..I am a paying customer..the open side of the hotel let the mosquitos come on in..flies too..open your door into th hallway and the little blood suckers come on in..they find you..at the desk, in the bathroom or at nite..The fly's had a bit more discretion and made their way to the restaurant..The food there was great..Unreal 3 mushroom soup..great chef..Good service.This is a really good place to eat..unless you have a car to wander, you have to eat here. There are no taxis in this town. Lots of tricycle type tuk tuks as the Thai call them..DO NOT GO TO THIS HOTEL WITHOUT WHEELS..You will regret it