Good location for shopping and the AO Arena. Excellent transport links with the tram stop being very close by.
The staff were all very friendly and extremely efficient. Rooms were well appointed, and the beds very comfy. Cleanliness very good, however the corridors and certain aspects of the room did look tired and in need of refurbishment. Breakfast was very good, however expect queues at busy times. Overall, I would stay here again, if the price was right.