the room is clean and tidy. Staff are helpful and polite.
YUK FAI DAVID
2022 年 9 月入住 2 晚
4/10 很差
Pui Fung
与家人出行
2022 年 8 月 9 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Bed
order 1x double bed & 2 single bed
but only provide 1x large double bed & 1 sofa bed
Pui Fung
2022 年 8 月入住 2 晚
10/10 超赞
Cheuk Yin Jason
与配偶出行
2022 年 5 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Convenient, centre of the city. many restaurants and shops nearby. staff are friendly and helpful.
Cheuk Yin Jason
2022 年 5 月入住 3 晚
6/10 一般
Kim
团体旅客
2025 年 5 月 8 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Room was clean but had a bit of a strange smell. Bathroom had what looked like a blood stain on the floor. Plug points in not very useful places.
Kim
2025 年 5 月入住 1 晚
4/10 很差
Adnan,Encinitas
2025 年 5 月 3 日
不满意:清洁度、员工和服务、住宿条件和设施
Hotel wasn’t that clean and as it look on the picture
Adnan
2025 年 5 月入住 1 晚
2/10 糟糕
Ramprasad
2025 年 4 月 30 日
不满意:清洁度、员工和服务、住宿条件和设施
There is a lack of leadership. My room initially (10th floor ) did not have a working air conditioner and poor internet. I had to move my room to one in the 8th floor, which did not have any internet. I have made several attempts to let them know they did not rectify for 2/3 nights. However in the last night as it was still not rectified, they said they can change my room ( when i am about to vacate the next day). When you are on a business trip to Manchester and the hotel did not promise what is meant to be provided. I think the paid money should be returned for the lack of service provision that tis promised.
Ramprasad
2025 年 4 月入住 2 晚
2/10 糟糕
Karen
与配偶出行
2025 年 4 月 25 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
The breakfast was marvellous, the food was lovely and hot, with lots of choice. Staff especially FAHIRA who went above and beyond, fetching extra ice and was so friendly.
Wish the bedroom experience had been as good but the put me up bed was very uncomfortable and we had several bugs which has bitten my partner, we even took a picture of them. Put a complaint in and was told the manager is in a meeting and will ring us back..... suprise suprise no phone call, shame very dissatisfied.
Karen
2025 年 4 月入住 1 晚
4/10 很差
Suzanne
与家人出行
2025 年 4 月 15 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Paid for late check out and had a do not disturb sign up. Housekeeping manager came into the room without knocking within 30 mins of original check out time challenging us and making us feel uncomfortable, shouting from behind the door. We checked out straight away and were refused a refund of the late check out fees by reception staff. When we complained they said their manager would contact us but nothing!
Ruined what was otherwise a great stay
Suzanne
2025 年 4 月入住 2 晚
8/10 还可以
Jack
2025 年 4 月 6 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Jack
2025 年 4 月入住 4 晚
4/10 很差
Susan
2025 年 4 月 4 日
不满意:住宿条件和设施
I went here with my 11 year old daughter. I made a mistake with the booking booked it for 2 adults instead of 1 adult and i child thought when i got there they would change it for me but they never the receptionist was very rude with me and told me to pay it and charged me for my daughters breakfast even though she was ment to be free. They put us in a room in the 10 floor and the wifi didn't work there was a crack on the window. Stains in the carpet and marks in the bathroom paid £260 for two nights but wasnt worth the money wont stay here again.
Susan
2025 年 3 月入住 2 晚
4/10 很差
Keith
2025 年 3 月 22 日
Keith
2025 年 3 月入住 3 晚
8/10 还可以
David
与配偶出行
2025 年 3 月 20 日
满意:员工和服务、服务设施、住宿条件和设施
Convenient for central Manchester
David
2025 年 3 月入住 1 晚
8/10 还可以
Ronnie
商务旅客
2025 年 3 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good breakfast buffet.!
Ronnie
2025 年 3 月入住 5 晚
6/10 一般
Dylan
2025 年 3 月 18 日
满意:员工和服务,清洁度
Dylan
2025 年 3 月入住 1 晚
10/10 超赞
Lee
与配偶出行
2025 年 3 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location in the centre of Manchester and breakfast was lovely with plenty of options to choose from. Will be staying here again
Lee
2025 年 3 月入住 1 晚
8/10 还可以
Maduabuchi
2025 年 3 月 15 日
满意:清洁度
Ok
Maduabuchi
2025 年 3 月入住 1 晚
4/10 很差
Peter
2025 年 3 月 12 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Peter
2025 年 3 月入住 2 晚
2/10 糟糕
Alisha
2025 年 3 月 9 日
Alisha
2025 年 3 月入住 2 晚
4/10 很差
JORDAN
2025 年 3 月 8 日
满意:服务设施,清洁度
不满意:住宿条件和设施
There's no plug sockets near the bed. One lamp didn't work. Big room with very little lighting. TV is smart and won't let u to connect to hot spot.
Room very very cold
JORDAN
2025 年 3 月入住 1 晚
6/10 一般
真实旅客
与家人出行
2025 年 2 月 7 日
满意:清洁度
Family time
Wifi was very poor or non existent
Breakfast was good but the system said we were not eligible even though we had paid for it the previous afternoon as it said we had had it the day before.
Hotel is tired and could do with upgrading rooms shower leaked through screen
Staff on the whole were very helpful
真实旅客
2025 年 1 月入住 2 晚
6/10 一般
Jade
团体旅客
2025 年 2 月 7 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Tv didnt work nor did the wifi.
However, Great location & staff
Jade
2025 年 2 月入住 1 晚
10/10 超赞
Brucine
商务旅客
2025 年 2 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rooms are a good size, comfy bed and the restaurant served good quality food