I stayed just one night, travelling from Blue Mountains to Negril. Confortable room and professional staff.
Elisabetta
2024 年 7 月入住 1 晚
2/10 糟糕
Marlon
与配偶出行
2024 年 8 月 28 日
不满意:住宿条件和设施,清洁度
Room was terrible. Pool out of service no bar food was terrible overall highly upset with the entire stay
Marlon
2024 年 8 月入住 3 晚
2/10 糟糕
Yvonne
2024 年 7 月 20 日
不满意:清洁度、员工和服务、住宿条件和设施
Yvonne
2024 年 7 月入住 7 晚
10/10 超赞
Carvet
与家人出行
2024 年 7 月 9 日
满意:员工和服务,清洁度
All the staff were very professional, helpful and friendly. I was there during Hurricane Beryl and despite losing electricity and water my stay was still enjoyable. Thanks Paul you kept it together during the Storm.
Carvet
2024 年 7 月入住 3 晚
4/10 很差
Nakeisha
2024 年 7 月 8 日
Nakeisha
2024 年 6 月入住 3 晚
2/10 糟糕
Paulette
与家人出行
2024 年 6 月 27 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Awful Hotel
The hotel was very old and dated. The bathroom was disgusting, to the point I could not stay overnight. I was at the hotel for a wedding and booked three rooms for myself, family and a friend. We ended up using the rooms just to change our clothes for the wedding, the rooms where so awful, the hotel was awful, we just could not stay.
Paulette
2024 年 6 月入住 1 晚
8/10 还可以
Kurt
2024 年 6 月 19 日
Kurt
2024 年 6 月入住 2 晚
10/10 超赞
Robert
团体旅客
2024 年 6 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Robert
2024 年 5 月入住 1 晚
8/10 还可以
Olive
2024 年 5 月 30 日
Olive
2024 年 5 月入住 7 晚
8/10 还可以
Tameka
团体旅客
2024 年 5 月 16 日
满意:员工和服务,清洁度
Tameka
2024 年 5 月入住 5 晚
10/10 超赞
Janet
与家人出行
2024 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly and courteous staff. Easy to get around the shopping areas
Janet
2024 年 5 月入住 3 晚
8/10 还可以
Maudlyn
与家人出行
2024 年 1 月 14 日
满意:员工和服务,清洁度
We found the staff friendly and helpful.
However, the hot water wasn't working in our room.
Maudlyn
2024 年 1 月入住 1 晚
8/10 还可以
Lena,Schertz
2023 年 12 月 28 日
Lena
2023 年 12 月入住 3 晚
10/10 超赞
Olive
2023 年 12 月 24 日
满意:清洁度、员工和服务、客房舒适度
Olive
2023 年 9 月入住 13 晚
6/10 一般
Gerald
与家人出行
2023 年 11 月 28 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
The hotel was ok for a stay with a very good location in the heart of Mandeville. Everything you could ever need is available within walking distance. The breakfast was exceptionally good in both taste, quantity, presentation and service. On the bad side the internet was down for two days which meant I had to purchase a data SIM. Also the hot water stopped working one morning. The hotel could do with some regular maintenance with water leaks regularly in the hallway and my previous room. The decor could do with some regular paint and repair particularly the main room doors and furniture. However I would stay again as I know what to expect and for the price I'd say it was worth it.
They need to change the room names as the junior room is better than the superior room which will confuse anyone. So I was surprised to see when moving from junior to superior it was not superior at all as I was faced with a dirty roof for a view out the window and no balcony. It's better they call the junior superior and then change the superior to be called junior. Staff were mostly all very pleasant. The pool was out of service and there was pretty much nothing to do outside your room in the hotel. No areas of entertainment or to chill . This included no TV in the rooms so bring your own entertainment.
Gerald
2023 年 11 月入住 9 晚
2/10 糟糕
Ann Marie
与配偶出行
2023 年 11 月 11 日
不满意:住宿条件和设施
The staff was friendly.
Ann Marie
2023 年 11 月入住 1 晚
2/10 糟糕
Delisser
与家人出行, 商务旅客
2023 年 11 月 2 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
My experience at the Mandeville Hotel was somewhat peculiar. Given that we arrived before our check-in time, I understood why we were told we could not check in until 2:00 p.m. and that we would have to pass the time in the intense heat driving around the town until then. Once we checked in, we found that the rooms were dilapidated, had no refrigerator or TV, old bed linens, and pillowcases that were torn and hand-tied back together. Things were broken and falling apart, such as the closet door. Having no hot water for showering was the hardest part. I was informed that I would have to wait until the next morning till maintenance arrived before they could finally provide hot water to our room, after much back and forth with the front desk they eventually got us hot water. You must ask for an iron and board at the front desk if you need to iron your garments. A further observation I made four days into my stay was that someone had entered my room after we had left for the afternoon, eating all of my biscoff cookies and leaving the empty wrapper in the plastic bag that they were in. One of us had $50 gone from our purse. There was no safe available to keep items in. The only thing about the hotel that we truly liked was the breakfast, which we really appreciated. Although I didn't have a nice stay, I opted to depart one day early after my belongings began to disappear. I asked for a day reimbursement but none was provided.
Delisser
2023 年 10 月入住 5 晚
10/10 超赞
RONDELL
与家人出行
2023 年 10 月 30 日
满意:清洁度、员工和服务、服务设施
Overall stay was good! The night manager was so pleasant and welcoming out of all the staff. The property is outdated and need renovations to match with 2023 times. But I must say that it was clean and kept cleaned.
The breakfast that was served was sooo delicious and I could've eat it all day if I could.
RONDELL
2023 年 10 月入住 3 晚
10/10 超赞
Karen
与配偶出行
2023 年 10 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
So far I enjoyed my stay and would recommend others
Karen
2023 年 10 月入住 1 晚
2/10 糟糕
Jovan
2023 年 9 月 11 日
Jovan
2023 年 9 月入住 1 晚
10/10 超赞
Ian
2023 年 8 月 30 日
Ian
2023 年 8 月入住 1 晚
8/10 还可以
Michael
与家人及幼儿出行
2023 年 8 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Staff is very responsive and always pleasant and courteous.
Michael
2023 年 8 月入住 4 晚
10/10 超赞
Rashaad
团体旅客
2023 年 8 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
There was a receptionist there that showed me so mich hospitality.
Rashaad
2023 年 7 月入住 3 晚
6/10 一般
Albert
团体旅客
2023 年 8 月 2 日
不满意:住宿条件和设施,服务设施
ROOMS NEED TO BE UPDATED AND THE POOL DOESN'T WORK