Rooms are outdated, the pool/lagoon area is very crowded and loud as well as the breakfast cafe. If you are looking for a quiet place to relax, this is not the one.
Yakquelina
2025 年 5 月入住 2 晚
8/10 还可以
Nely
与家人出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bastante confortable y muy bueno para ir en familia
Nely
2025 年 5 月入住 2 晚
4/10 很差
Luis
2025 年 5 月 7 日
Luis
2025 年 5 月入住 3 晚
10/10 超赞
Leonel,Homestead
与配偶出行
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施
Todo de maravilla
Leonel
2025 年 5 月入住 3 晚
10/10 超赞
Sandra
2025 年 5 月 1 日
Sandra
2025 年 4 月入住 7 晚
8/10 还可以
David
与家人及幼儿出行, 与家人出行
2025 年 4 月 23 日
满意:员工和服务、服务设施、住宿条件和设施
Good
David
2025 年 4 月入住 4 晚
10/10 超赞
Ryan
2025 年 4 月 21 日
Ryan
2025 年 4 月入住 4 晚
4/10 很差
Lynn
与家人出行
2025 年 4 月 16 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
We stayed in a Villa and experienced construction outside the entire duration of the stay. Tons of noise. So every time we tried to use the decks we had to come in. Also there were no pool chairs by 10am. And no one would help. Just- oh well, it’s trust come first serve.
Lynn
2025 年 4 月入住 3 晚
10/10 超赞
Jay
与家人及幼儿出行
2025 年 4 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent
Jay
2025 年 3 月入住 2 晚
10/10 超赞
Joseph
2025 年 3 月 31 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent
Joseph
2025 年 3 月入住 4 晚
4/10 很差
Ernest,Mount Pleasant
2025 年 3 月 29 日
不满意:住宿条件和设施,清洁度
Open area to walk
Ernest
2025 年 3 月入住 5 晚
10/10 超赞
Jaclyn
2025 年 3 月 22 日
满意:住宿条件和设施,清洁度
Jaclyn
2025 年 2 月入住 5 晚
4/10 很差
Kerry
与家人出行
2025 年 3 月 20 日
满意:服务设施
不满意:员工和服务
We stayed in the Villas and unfortunately, I would not go back. The unit we stayed in was dark, dreary, and in poor condition. The Villas feel very separate from the rest of the resort, which takes away from the overall experience. Additionally, housekeeping services were not provided, even after we submitted the required 24-hour request. We originally planned to stay 6 nights but checked out and moved to another resort after 3 nights.
Kerry
2025 年 3 月入住 6 晚
4/10 很差
Fernando
与家人及幼儿出行, 与家人出行
2025 年 3 月 10 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The resort is stunning and unique, but staff professionalism needs improvement. Check-in took 38 minutes, and some staff lacked enthusiasm. Morning shift bartender (from Turkey) had an incredibly bad attitude. Service isn’t always welcoming.
Fernando
2025 年 3 月入住 2 晚
8/10 还可以
Sebastian
2025 年 3 月 8 日
满意:清洁度
Sebastian
2025 年 2 月入住 8 晚
6/10 一般
Scott
2025 年 3 月 5 日
满意:住宿条件和设施,员工和服务
Scott
2025 年 2 月入住 4 晚
8/10 还可以
Chad
与家人出行
2025 年 3 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We liked that everything was in walking distance from our villa. The cleanliness of resort and friendliness of the staff was great. What we didn’t like was that a freezer was never fixed properly and the queen bed was terribly uncomfortable. The tv in the second bedroom we were never able to get to work due to not being able to access the proper channel. The hot water ran out in the shower after one shower which was a downfall when you have more than one person to get ready. Overall very nice resort, just a few things that would have worked better for our family.
Chad
2025 年 2 月入住 7 晚
6/10 一般
Susan
与家人出行
2025 年 2 月 21 日
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
WiFi was slow and inconsistent.
Many items lacking maintenance- master whirlpool tub was non functioning; limited hot water and low water pressure; hole in screen door; broken shades and doors: dirty upholstery (couch); ice machine finicky; no skimmer net to clean pool.
We enjoyed the resort overall but would not choose to stay in this type of house again given the lack of maintenance and the high cost. It was not worth it. There were many issues that should and can be easily addressed.The staff were very nice.
Susan
2025 年 2 月入住 4 晚
8/10 还可以
matthew
2025 年 2 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
matthew
2025 年 2 月入住 4 晚
8/10 还可以
Kurt
与配偶出行
2025 年 1 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff. Expensive food and drinks.
Kurt
2025 年 1 月入住 6 晚
10/10 超赞
Amy
与家人出行
2025 年 1 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Resort is gorgeous. Gym, pools, and spa are fantastic. I had the very best facial by Sarah that I have ever had.
Prices for spa treatments, food and drinks are fairly high.
Townhouse was spacious and beautiful but could have been better stocked with paper towels, cleaning supplies, broom, etc. Lagoon had baby jelly fish floating around but water was very clean. Staff are friendly and very helpful. Mini-golf needs a refresh. Noticed lots of young kids having fun in the splash pad area. Iguanas were everywhere. We got a kick out of that. Nice tennis courts and gift shop. Had a great time! Florida Keys is a great place to vacation.
Amy
2024 年 12 月入住 7 晚
10/10 超赞
Amarilis Río
2025 年 1 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Amazing place for the family
Amarilis Río
2024 年 12 月入住 2 晚
10/10 超赞
Mark
2025 年 1 月 8 日
Mark
2025 年 1 月入住 4 晚
10/10 超赞
Brandon
与家人出行
2025 年 1 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Brandon
2025 年 1 月入住 2 晚
10/10 超赞
AMBER
与家人出行
2025 年 1 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great, family friendly resort! Lots of activities and dining options to appeal to everyone.