Sadece sezonda olmadığımız için kahvaltı zayıftı ve çatal bıçaklar vs biraz tozluydu
Eda
2024 年 11 月入住 2 晚
6/10 一般
Neil
2024 年 8 月 24 日
满意:客房舒适度,清洁度
不满意:员工和服务
Daytime staff were brilliant and helpful.
Night reception was a cowboy who demanded 400 Turkish Lirra for making a call to my room.
Otherwise I couldn’t fault the staff or facilities
Neil
2024 年 8 月入住 1 晚
10/10 超赞
Salih
与家人出行
2024 年 7 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Güleryüzlü hizmet konum çok iyi temiz bir oteldi otele ve aracı kuruluşa teşekkürler
Salih
2024 年 7 月入住 1 晚
10/10 超赞
Inderpal
2024 年 7 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel for what you need. Friendly and attentive staff with a nice spa / sauna on site, in a nice quiet area with access to all you need with just a short walking distance.
Inderpal
2024 年 7 月入住 4 晚
6/10 一般
真实旅客
2024 年 7 月 17 日
满意:客房舒适度
Bc Spa
The Pools were clean and great for swimming. Lots of sun beds.
Beds were comfortable and room was spacious.
真实旅客
2024 年 7 月入住 8 晚
8/10 还可以
真实旅客
与家人出行
2024 年 6 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Güzel
Kahvaltı dışında her şey gayet güzeldi. Kahvaltısı gerçekten çok kötü. Odalar şık, temiz ve konforlu. Kahvaltı haricinde son derece memnun kaldık. Tekrar gelmeyi düşünüyoruz.
真实旅客
2024 年 6 月入住 3 晚
2/10 糟糕
Marc
与配偶出行
2024 年 4 月 28 日
不满意:住宿条件和设施,清洁度
Es war mal ein schönes Hotel . Seit 4 Jahren gehen wir hin - es bräuchte teilweise Sanierung und seriöse Manager. Wir haben ein Zimmer vonn120€ bezahlt und Standard (57€) bekommen
Marc
2024 年 4 月入住 2 晚
2/10 糟糕
真实旅客
2024 年 4 月 12 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Çok kötü
Gerçekten rezalet bir oteldi. Deluxe oda tutmama rağmen önce bana başka bir oda verdiler ve odalarının kalmadığını söylediler. Daha sonra ısrar edince odamı bana verdiler. Odada şartel sürekli atıp durdu. Elektirikler sürekli kesildi. Odalar zaten karanlık. Sıcak su yoktu sular ılık akıyordu. Soğuk suda duş aldım. Banyonun penceresinin menteşesi kopuktu her an düşecek gibiydi. Klozetin sifonu arızalıydı. Kahvaltı çok kötüydü. Büyük bir otel ve çalışan sayısı yetersiz. Bir daha asla uğramam. Tavsiye etmiyorum. Tek iyi yanı odanın manzarasıydı ona da bu para verilmez.
真实旅客
2024 年 4 月入住 1 晚
2/10 糟糕
Jonathan
商务旅客
2024 年 3 月 28 日
Do not stay here - checked in for two nights but didn’t even stay one night - renovation work going on all over the hotel, dirt and dust everywhere, tables and chairs being put together all day so lots of noise outside the room and had to go into town to find a quieter area to use wifi and work, other furniture stacked up in communal areas of the hotel. Genuinely did not feel a safe or comfortable environment to stay in.
Agreed with reception staff that I would check out the same day and they agreed to process refund the next day.
Got home two days later and refund had not been processed. Emailed the hotel three times over the course of a week and did not receive one response - all contact completely ignored.
Asked Expedia to intervene and hotel told them they would not refund despite telling me when I checked out that they would process the refund.
All of this is just basic good manners and customer service that you would expect any hotel to provide but to essentially lie that they would refund and then not do so, is inexcusable.
All of this is without even commenting on the state of the rooms with old, tired and chipped furniture, small dirty bathrooms and communal areas - the whole place needs renovating - but they should not be accepting guests whilst doing so.
If you want to pay good money for a poor hotel and even poorer customer service, BC Spa is the place for you.
Took multiple phone calls and a lot of persistence to get Expedia to eventually make the refund.
Jonathan
2024 年 3 月入住 2 晚
6/10 一般
Lydia
2023 年 11 月 8 日
Lydia
2023 年 11 月入住 2 晚
8/10 还可以
Suat
2023 年 9 月 4 日
Suat
2023 年 8 月入住 4 晚
8/10 还可以
Janet Christine
与配偶出行
2023 年 9 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel. Excellent Turkish bath a must. Getting a little shabby in some areas and english breakfast not the best, but overall very nice
Janet Christine
2023 年 8 月入住 7 晚
8/10 还可以
ibrahim
与家人出行
2023 年 7 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kahvaltılıklar Mutlaka İyileştirilmeli
Kahvaltida servis edilenler kesinlikle iyilestirilmeli, hem hijyen hem kalite konusunda.. Ilk olarak bize gosterilen oda cok basık ve karanlıktı, personel yardim ederek degistirdi, Mehmet beye teşekkürlerimi sunarım. Aksi halde güzel bir tatil deneyimi olmayacaktı bizim icin. Onun haricinde bölgenin doğası zaten güzel.
ibrahim
2023 年 7 月入住 2 晚
6/10 一般
Bjørn
与家人出行
2023 年 7 月 24 日
满意:员工和服务
Bjørn
2023 年 7 月入住 1 晚
4/10 很差
Gnaciuc
与配偶出行
2023 年 7 月 17 日
不满意:住宿条件和设施,清洁度
Very disappointing. Our room looked pretty nice, however it was obvious that it wasn't cleaned in a long time. Paid extra for a hot tub in the room. When we tried to use it lots of worms came up with the water. Needless to say, due to such unsanitary conditions we didn't use it and it felt just as a rip off. As this wasn't bad enough, the breakfast next day was horrible, cheese with mold being served to guests. Wouldn't recommend it.
Gnaciuc
10/10 超赞
Elif
2023 年 7 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Elif
2023 年 6 月入住 6 晚
8/10 还可以
LUC
2023 年 7 月 5 日
LUC
2023 年 7 月入住 1 晚
10/10 超赞
Asiye Öznur
2023 年 7 月 1 日
Asiye Öznur
2023 年 6 月入住 3 晚
8/10 还可以
Aaron
2023 年 6 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Aaron
2023 年 6 月入住 1 晚
2/10 糟糕
Jane
2023 年 6 月 10 日
Jane
2023 年 6 月入住 2 晚
10/10 超赞
ERCAN
2023 年 4 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Güzeldi
Temiz ve güzeldi.
ERCAN
2023 年 4 月入住 2 晚
2/10 糟糕
Huseyin cagatay
2023 年 4 月 13 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Huseyin cagatay
2023 年 4 月入住 1 晚
10/10 超赞
Ian
与家人出行
2022 年 8 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean and comfortable hotel. Room was dark but otherwise a pleasant stay
Ian
2022 年 8 月入住 13 晚
4/10 很差
Baris
2022 年 7 月 21 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Otel konumu cok iyi , diyecek bisey yok fakat
- otele giriste resepsiyondaki ARKADAŞ 3 defa rezervasyonumuzu, odeme meizi sordu REZERVASYON dan Bilgi si yoktu , BEKÇİ gibiydi
- oda ya girer girmez inanilmaz bir koku vardi , ESYA lar cok eski, yerler pisti. Yatak pisti . Cok gec otele girdigimiz icin bisey demedik . Gece 12 gibiydi
- problem olsun istemedik belki odaya girerler ertesi gun duzeltirler diye . Zaten 2 gece konaklayacagiz .
- kahvalti 10 da bitiyor ve hic ensek degil . Kahvaltiyi veren bayanda cok magdurdu durumdan yapacagim bisey yok dedl . Yazlik yerde niye 10 ? Ve cay vs . Bitmisti zaten .