Chambre confortable, spacieuse, salle de bain méritant quelques améliorations ( sèche cheveux, accrochés serviettes, kit de toilette)
Laurent
2025 年 3 月入住 5 晚
10/10 超赞
olivier
团体旅客
2025 年 4 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Parfait
olivier
2025 年 3 月入住 5 晚
6/10 一般
Deborah
2025 年 3 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Deborah
8/10 还可以
Martin
2025 年 3 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bon rapport qualité prix.
Martin
2025 年 3 月入住 5 晚
10/10 超赞
sharon
团体旅客
2025 年 3 月 13 日
满意:清洁度、员工和服务、服务设施
sharon
2025 年 3 月入住 7 晚
8/10 还可以
David
团体旅客
2025 年 3 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
David
2025 年 2 月入住 3 晚
6/10 一般
Awanish,Bedford
与家人及幼儿出行
2025 年 3 月 8 日
满意:员工和服务,清洁度
The property is large but quite far from the city Center. Room was cleaned everyday but the property needs refurbishment. The pools are decent size and well maintained. Food was good and had multiple options. I would suggest the management team to improve on the all inclusive drinks offered at the bar.
Awanish
2025 年 2 月入住 5 晚
8/10 还可以
Barbara
2025 年 3 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Barbara
2025 年 2 月入住 5 晚
2/10 糟糕
Andrew
2025 年 3 月 4 日
Andrew
2025 年 2 月入住 5 晚
6/10 一般
Babundo
与配偶出行
2025 年 2 月 28 日
满意:员工和服务
The food was delicious although the choice was limited. The staff were very friendly especially Hamza and Hafid in entertainment although I feel the bar was understaffed.
It was sold as all inclusive but this did not include any cocktails which were extra. Certain pools and bars only had soft drinks. Staff did not come round the pool to order drinks, you had to find staff.
The toilets in the common areas often didn't have toilet paper in. The pools were freezing so not many people used them, could be better if the pool was heated.
The hotel facilities were basic not many activities. The indoor pool and gym needed a refurbishment there was 1 changing area for men and women and one toilet was broken not really 4* however I had a very nice time.
Kunal who worked in the excursions office was very friendly and helpful.
Babundo
2025 年 2 月入住 7 晚
4/10 很差
Franck
与配偶出行
2025 年 1 月 3 日
不满意:服务设施,员工和服务
N
Franck
2024 年 12 月入住 5 晚
8/10 还可以
Paulette Angela
与配偶出行
2024 年 12 月 31 日
满意:清洁度、员工和服务、住宿条件和设施
Friendly, helpful staff. Comfortable bed, not happy they are single beds though. Telephone in rooms don’t work. Nice atmosphere, decor and outside areas look pretty. Have to pay to use Hammam but advetised as included in the AI deal!!! Otherwise an enjoyable stay.
Paulette Angela
2024 年 12 月入住 3 晚
6/10 一般
GIANNA
与家人出行
2024 年 11 月 13 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Beautiful hotel horrible staff
The hotel itself was beautiful. The main issue was the staff. Check in was at 2 and when we got there at 230, the front desk said to wait until 4 (saying that was checkin but we double checked hotels booking and it was at 2. We missed the full day and could not enjoy any ammeneties. The food was horrible and no simple option such as chicken fingers and frnech fries. We had to go out for every meal. Hotel was all inclusive but you had to pay after 10pm and they would only allow beverages (even a soda can) in the dining hall. They said they had laundry service but it wouldnt be ready in time (15 hours). They reminded us at check in dinner lunch and the morning we must leave by 12 it felt they just wanted us out and we burdened them.
GIANNA
2024 年 11 月入住 1 晚
10/10 超赞
Jacinta Uche
2024 年 11 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
It was worth the money and I would definitely book again
Jacinta Uche
2024 年 11 月入住 6 晚
8/10 还可以
Laura Elizerbeth
2024 年 11 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Cats were beautiful staff friendly could do with a kettle in the rooms and more storage
Laura Elizerbeth
2024 年 10 月入住 7 晚
6/10 一般
Oluchi
团体旅客
2024 年 11 月 1 日
不满意:清洁度、住宿条件和设施、客房舒适度
Oluchi
2024 年 10 月入住 5 晚
6/10 一般
Mohammed
2024 年 10 月 23 日
满意:员工和服务
Moyen
Mohammed
2024 年 10 月入住 3 晚
8/10 还可以
Zahir
与配偶出行
2024 年 10 月 19 日
Nice resort. But rooms definitely need so work on. We went there as a couple and booked a normal double bed room and found out there were 2 single beds instead. Which wasn’t nice. Rooms condition wasn’t great but resort it self is giod
Zahir
2024 年 10 月入住 3 晚
10/10 超赞
Suman
2024 年 10 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Suman
2024 年 10 月入住 5 晚
2/10 糟糕
Banna
与家人出行
2024 年 9 月 22 日
不满意:清洁度、员工和服务、住宿条件和设施
Apart from the animation staff around the pool, the service was terrible. Housekeeping are rude, canteen has nothing labelled and take no responsibility to allergic reactions. Shocking.
Banna
2024 年 9 月入住 9 晚
2/10 糟糕
Altan
与家人出行, 商务旅客
2024 年 9 月 5 日
不满意:清洁度、服务设施、住宿条件和设施
Food was absolutely horrid the staff was not itentive the houses were filthy the pool was so disgusting it literally looks nothing like any picture definitely avoid