The staff is very friendly and helpful. I left some money in the room and found this out when I arrived Hirayu bus terminal after checked out. I called the hotel and the manager arranged one staff to hand the money back to me in the bus terminal. Thanks for such arrangement.
Jessie
2018 年 9 月入住 1 晚
8/10 还可以
真实旅客
与家人出行, 团体旅客
2019 年 11 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Room/services/meal were all fantastic. However, the location is quite far from the nearest bus stop. It is a challenge if you travel with big luggage. Shuttle service (certain hour) between hotel and bus stop would help improve the rating.
Room rate is rather expensive.
真实旅客
2019 年 10 月入住 1 晚
10/10 超赞
真实旅客
与配偶出行
2019 年 10 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location is superb.
Nice and friendly staff.
Highly recommended
This hotel is well-positioned in the beautiful Kamikochi valley, with a very special outdoor onsen. Western style rooms were large (for Japan) but wi-fi only in lobby.
Brian
2018 年 10 月入住 1 晚
10/10 超赞
真实旅客
2018 年 10 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice and clean onsen. Kaiseki meal was good and a great experience. We stayed one night and then explored and hiked around Kamikochi for a day. You sleep on the floor on mats that they put out for you. Very comfortable and the floor is not hard at all. Beer provided in the fridge and there is a toilet in your room. No shower in the room as that is what the onsen is for...