这家酒店位于维斯拉科核心区,距离Knapp Medical Center (纳普医疗中心)、埃斯特罗拉诺格兰德州立公园和弗隆特拉奥杜邦协会不到 5 公里。而且,距离Valley Nature Center (谷地自然中心)和Tierra Santa Golf Club (铁拉桑塔高尔夫俱乐部)不到 10 公里。
llegamos a nuestra reserva y El hotel no existe, esta clausurado y aun aparece "en funcionamiento",
Maria Alejandra
2022 年 1 月入住 1 晚
2/10 糟糕
Andres
与家人出行
2022 年 1 月 4 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
HOTEL INEXISTENTE, PROPIEDAD ABANDONADA
EL HOTEL ES UN EDIFICIO ABANDONADO, NO ESTA EN SERVICIO AL PÚBLICO.
Que falta de profesionalismo de HOTELES. COM, por que ofrecen estancia en un lugar ya cerrado y en ruinas?
Tuve que buscar hospedaje en otro hotel.
Cómo se va a arreglar el inconveniente que me causaron?
Cómo volver a confiar en sud ofertas???
Quedo en espera de sus comentarios.
Andres
2022 年 1 月入住 1 晚
2/10 糟糕
Jose
与家人出行
2021 年 5 月 11 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very disappointing
Very disappointing, the pictures on website did not match actual hotel. Our family booked 3 king rooms and 1 double room for 2 nights. We ended up with 4 double rooms. One of the pools was green full of algae and not usable. One room the tv did not work and shower was broken. Front desk sent maintenance man to fix the shower issues. However, maintenance did not fix the issue so family members in that room took showers in our room. Another room lacked toiletries essentials no toilet tissue and no towels of any kind. We called front desk to resolve bathroom essentials and nothing happened until the following morning, in the meantime family members helped with bathroom essentials. Unfortunately our stay was not pleasant and very disappointing.
Jose
2021 年 5 月入住 2 晚
10/10 超赞
真实旅客
团体旅客
2021 年 4 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2021 年 4 月入住 1 晚
8/10 还可以
Jacob
与家人出行
2021 年 4 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jacob
2021 年 4 月入住 3 晚
2/10 糟糕
真实旅客
2021 年 4 月 11 日
真实旅客
2021 年 4 月入住 2 晚
10/10 超赞
真实旅客
2021 年 4 月 4 日
真实旅客
2021 年 3 月入住 5 晚
2/10 糟糕
真实旅客
与配偶出行
2021 年 3 月 15 日
不满意:员工和服务、服务设施、住宿条件和设施
no hot water , tv with no remote, i would rate this hotel 2, no higher, pay for what you get...
No toliet paper in lobby rest rooms at all.
真实旅客
2021 年 3 月入住 1 晚
2/10 糟糕
真实旅客
2021 年 2 月 22 日
真实旅客
2021 年 2 月入住 6 晚
2/10 糟糕
真实旅客
2021 年 2 月 17 日
真实旅客
2021 年 2 月入住 1 晚
6/10 一般
真实旅客
2021 年 2 月 16 日
不满意:住宿条件和设施
真实旅客
2021 年 2 月入住 1 晚
10/10 超赞
真实旅客
2021 年 2 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
真实旅客
2021 年 2 月入住 1 晚
8/10 还可以
Lisa
团体旅客
2021 年 2 月 10 日
满意:员工和服务,清洁度
Lisa
2021 年 2 月入住 1 晚
2/10 糟糕
Arturo,Padre Island
2021 年 1 月 22 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Nice pictures of the hotel but very old. The property is falling into total disrepair. Some rooms have broken windows and entire sections have trash blown up on the sides of the building. My first room looked fine until I visited the bathroom where someone had vomited all over the toilet seat. Second room looked fine but I saw trash in the garbage cans and the towels looked use on the rack. When I pulled back the covers on the bed there was a bath towel under the top sheet. The heater stopped working within and hour and the TV never worked.
Arturo
2021 年 1 月入住 1 晚
10/10 超赞
Joe
与家人出行
2020 年 12 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Joe
2020 年 12 月入住 1 晚
6/10 一般
真实旅客
与家人出行
2020 年 12 月 11 日
不满意:清洁度、服务设施、住宿条件和设施
pictures are not what they seem, place is old and some of the rooms have people that live there. no brakfast included. in-person looks like a ghost hotel.
真实旅客
2020 年 12 月入住 1 晚
6/10 一般
joseph
与家人出行, 团体旅客
2020 年 11 月 24 日
满意:员工和服务,清洁度
Just right for the price
Ok... if your looking for high class & 10 star experience, this isnt the place. If your needing a place to stay the night & cheap, this place is just fine. Even though it is an older hotel, it has everything you would need. The beds were comfy enough, rooms clean, hot water. There is frig, microwave, coffee, iron, ....... for us this place was just fine. We were in town to spend time with family & go across the boarder to do some shoping & fun. The pool area is very nice but it was to cold to go for a dip. Unfortunately we were unable to do the breakfast(dam covid). AC worked great for the room & didnt give off any wierd smells. Staff for us were friendly enough & at times were very accommodating. I would recommend you bring a blanket. Their version is really just a thick sheet. The rooms are VERY spacious.
Like i said, if you need a place to rest your head & take a load after being out shopping & having fun, then this place is really good. Especially at the low rate.
joseph
2020 年 11 月入住 2 晚
8/10 还可以
Joseph
团体旅客
2020 年 11 月 11 日
满意:客房舒适度,住宿条件和设施
Joseph
2020 年 8 月入住 1 晚
10/10 超赞
lydia
2020 年 11 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
lydia
2020 年 11 月入住 1 晚
2/10 糟糕
Enrique,Houston
2020 年 10 月 22 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
I stayed at the Palm Aire , i was so disappointed in my stay, the room was fine, but they AC was so loud i had to use cotton in my ears.
The next morning i went to take a shower, there was NO hot water. I went to the front dest, he showed me 2 other rooms, still no hot water. He said the water heater must be out. I had to go another hotel..
I will not stay there ever again.
I have stayed there several years before. This pandemic has really hurt this facility.
Enrique
2020 年 10 月入住 2 晚
8/10 还可以
Joseph
团体旅客
2020 年 10 月 4 日
满意:客房舒适度,员工和服务
Joseph
2020 年 10 月入住 2 晚
8/10 还可以
jessica
与家人出行
2020 年 9 月 27 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
jessica
2020 年 9 月入住 2 晚
6/10 一般
Kimberly
团体旅客
2020 年 9 月 8 日
不满意:员工和服务
hotel on last leg but service is what ruined it
Customer service was terrible. They could care less. Our group was basically the only ones in hotel. It’s on its last leg. Only stayed there because their pool was open but never again.
Kimberly
2020 年 9 月入住 3 晚
4/10 很差
Nelda
团体旅客
2020 年 9 月 8 日
不满意:清洁度、住宿条件和设施、客房舒适度
Did not look very clean. Hotel is very runned down. Our TV had a big blurry image at one corner. Our bed only had one fitted sheet and thin bedspread. No flat sheet or blanket. Toilet seat completely came off the toilet. Housekeeping only made up one bed instead of both. The first night there was only 2 bath towels no hand or washcloths. No phone in the room to call front desk had to be using our personal phone and go through automated system which was annoying. Would not stay there again.