帕姆埃尔酒店有游泳池吗？

是的，此住宿设有2 个室外游泳池和儿童游泳池。游泳池开放时间：10:00–22:00。

帕姆埃尔酒店允许宠物入住吗？

是的，此酒店允许携带宠物入住（总共可携带不超过 2 只宠物）。将收取每只宠物每天 USD 10 的费用。服务类动物免费。

帕姆埃尔酒店的停车费是多少？

该住宿免费提供自助停车。

何时可在帕姆埃尔酒店办理退房？

退房时间为 11:00。延迟退房收费 USD 50.00（视客房供应情况而定）。

帕姆埃尔酒店的地址在哪里？

这家酒店位于维斯拉科核心区，距离Knapp Medical Center (纳普医疗中心)、埃斯特罗拉诺格兰德州立公园和弗隆特拉奥杜邦协会不到 5 公里。而且，距离Valley Nature Center (谷地自然中心)和Tierra Santa Golf Club (铁拉桑塔高尔夫俱乐部)不到 10 公里。

帕姆埃尔酒店 - Expedia 亿客行

Q: 帕姆埃尔酒店的停车费是多少？

该住宿免费提供自助停车。

2/10 糟糕

Dean

2022 年 1 月 7 日

2022 年 1 月入住 1 晚

2/10 糟糕

Maria Alejandra

与家人出行

2022 年 1 月 7 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

El hotel no existe

llegamos a nuestra reserva y El hotel no existe, esta clausurado y aun aparece "en funcionamiento",

2022 年 1 月入住 1 晚

2/10 糟糕

Andres

与家人出行

2022 年 1 月 4 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

HOTEL INEXISTENTE, PROPIEDAD ABANDONADA

EL HOTEL ES UN EDIFICIO ABANDONADO, NO ESTA EN SERVICIO AL PÚBLICO. Que falta de profesionalismo de HOTELES. COM, por que ofrecen estancia en un lugar ya cerrado y en ruinas? Tuve que buscar hospedaje en otro hotel. Cómo se va a arreglar el inconveniente que me causaron? Cómo volver a confiar en sud ofertas??? Quedo en espera de sus comentarios.

2022 年 1 月入住 1 晚

2/10 糟糕

Jose

与家人出行

2021 年 5 月 11 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Very disappointing

Very disappointing, the pictures on website did not match actual hotel. Our family booked 3 king rooms and 1 double room for 2 nights. We ended up with 4 double rooms. One of the pools was green full of algae and not usable. One room the tv did not work and shower was broken. Front desk sent maintenance man to fix the shower issues. However, maintenance did not fix the issue so family members in that room took showers in our room. Another room lacked toiletries essentials no toilet tissue and no towels of any kind. We called front desk to resolve bathroom essentials and nothing happened until the following morning, in the meantime family members helped with bathroom essentials. Unfortunately our stay was not pleasant and very disappointing.

2021 年 5 月入住 2 晚

10/10 超赞

真实旅客

团体旅客

2021 年 4 月 25 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2021 年 4 月入住 1 晚

8/10 还可以

Jacob

与家人出行

2021 年 4 月 13 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2021 年 4 月入住 3 晚

2/10 糟糕

真实旅客

2021 年 4 月 11 日

2021 年 4 月入住 2 晚

10/10 超赞

真实旅客

2021 年 4 月 4 日

2021 年 3 月入住 5 晚

2/10 糟糕

真实旅客

与配偶出行

2021 年 3 月 15 日

不满意：员工和服务、服务设施、住宿条件和设施

no hot water , tv with no remote, i would rate this hotel 2, no higher, pay for what you get... No toliet paper in lobby rest rooms at all.

2021 年 3 月入住 1 晚

2/10 糟糕

真实旅客

2021 年 2 月 22 日

2021 年 2 月入住 6 晚

2/10 糟糕

真实旅客

2021 年 2 月 17 日

2021 年 2 月入住 1 晚

6/10 一般

真实旅客

2021 年 2 月 16 日

不满意：住宿条件和设施

2021 年 2 月入住 1 晚

10/10 超赞

真实旅客

2021 年 2 月 10 日

满意：清洁度、员工和服务、住宿条件和设施

2021 年 2 月入住 1 晚

8/10 还可以

Lisa

团体旅客

2021 年 2 月 10 日

满意：员工和服务，清洁度

2021 年 2 月入住 1 晚

2/10 糟糕

Arturo，Padre Island

2021 年 1 月 22 日

满意：员工和服务

不满意：清洁度、服务设施、住宿条件和设施

Nice pictures of the hotel but very old. The property is falling into total disrepair. Some rooms have broken windows and entire sections have trash blown up on the sides of the building. My first room looked fine until I visited the bathroom where someone had vomited all over the toilet seat. Second room looked fine but I saw trash in the garbage cans and the towels looked use on the rack. When I pulled back the covers on the bed there was a bath towel under the top sheet. The heater stopped working within and hour and the TV never worked.

2021 年 1 月入住 1 晚

10/10 超赞

Joe

与家人出行

2020 年 12 月 12 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2020 年 12 月入住 1 晚

6/10 一般

真实旅客

与家人出行

2020 年 12 月 11 日

不满意：清洁度、服务设施、住宿条件和设施

pictures are not what they seem, place is old and some of the rooms have people that live there. no brakfast included. in-person looks like a ghost hotel.

2020 年 12 月入住 1 晚

6/10 一般

joseph

与家人出行, 团体旅客

2020 年 11 月 24 日

满意：员工和服务，清洁度

Just right for the price

Ok... if your looking for high class & 10 star experience, this isnt the place. If your needing a place to stay the night & cheap, this place is just fine. Even though it is an older hotel, it has everything you would need. The beds were comfy enough, rooms clean, hot water. There is frig, microwave, coffee, iron, ....... for us this place was just fine. We were in town to spend time with family & go across the boarder to do some shoping & fun. The pool area is very nice but it was to cold to go for a dip. Unfortunately we were unable to do the breakfast(dam covid). AC worked great for the room & didnt give off any wierd smells. Staff for us were friendly enough & at times were very accommodating. I would recommend you bring a blanket. Their version is really just a thick sheet. The rooms are VERY spacious. Like i said, if you need a place to rest your head & take a load after being out shopping & having fun, then this place is really good. Especially at the low rate.

2020 年 11 月入住 2 晚

8/10 还可以

Joseph

团体旅客

2020 年 11 月 11 日

满意：客房舒适度，住宿条件和设施

2020 年 8 月入住 1 晚

10/10 超赞

lydia

2020 年 11 月 10 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2020 年 11 月入住 1 晚

2/10 糟糕

Enrique，Houston

2020 年 10 月 22 日

满意：员工和服务，清洁度

不满意：住宿条件和设施

I stayed at the Palm Aire , i was so disappointed in my stay, the room was fine, but they AC was so loud i had to use cotton in my ears. The next morning i went to take a shower, there was NO hot water. I went to the front dest, he showed me 2 other rooms, still no hot water. He said the water heater must be out. I had to go another hotel.. I will not stay there ever again. I have stayed there several years before. This pandemic has really hurt this facility.

2020 年 10 月入住 2 晚

8/10 还可以

Joseph

团体旅客

2020 年 10 月 4 日

满意：客房舒适度，员工和服务

2020 年 10 月入住 2 晚

8/10 还可以

jessica

与家人出行

2020 年 9 月 27 日

满意：清洁度、住宿条件和设施、客房舒适度

不满意：员工和服务

2020 年 9 月入住 2 晚

6/10 一般

Kimberly

团体旅客

2020 年 9 月 8 日

不满意：员工和服务

hotel on last leg but service is what ruined it

Customer service was terrible. They could care less. Our group was basically the only ones in hotel. It’s on its last leg. Only stayed there because their pool was open but never again.

2020 年 9 月入住 3 晚

4/10 很差

Nelda

团体旅客

2020 年 9 月 8 日

不满意：清洁度、住宿条件和设施、客房舒适度

Did not look very clean. Hotel is very runned down. Our TV had a big blurry image at one corner. Our bed only had one fitted sheet and thin bedspread. No flat sheet or blanket. Toilet seat completely came off the toilet. Housekeeping only made up one bed instead of both. The first night there was only 2 bath towels no hand or washcloths. No phone in the room to call front desk had to be using our personal phone and go through automated system which was annoying. Would not stay there again.

No flat sheet or blanket. Only fitted mattress sheet and thin bedspread on both beds.

2020 年 9 月入住 2 晚

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