Did not receive the room type that was in the reservation. When I went back to the front desk I was told there was nothing they could do except leave a note for a manager. Nothing was communicated to me about this at checkout either.
真实旅客
2025 年 4 月入住 1 晚
6/10 一般
真实旅客
2024 年 9 月 1 日
满意:服务设施
真实旅客
2024 年 8 月入住 1 晚
4/10 很差
Robert
与配偶出行
2024 年 2 月 19 日
不满意:服务设施,清洁度
The room was comfortable however, our room was not ready for check-in at 3 PM and we were not able to get into our room until close to 7 PM. The staff did not keep us updated and told us they had no idea when our room would be ready. The property itself feels dated and has a dirty feeling to it. The staff were not overly friendly or entirely helpful when it came to check in or finding our rooms or getting dinner. We will likely not stay again at the resort as a result of our experience.