All good except the check-in (lines) and self-parking (confusing signage)
Peter
2025 年 5 月入住 1 晚
6/10
While the stay was great, we were charged $100 early check in fee. This is unbecoming of your brand. We regularly stay at Ritz, Four Seasons, etc. I will never stay at the Ritz for this again. Poor policy.
Ali
2025 年 5 月入住 3 晚
10/10
Had a wonderful relaxing time here, with pool, hotub and spa.
Robert
2025 年 5 月入住 1 晚
10/10
dariush
2025 年 4 月入住 5 晚
6/10
Disappointed!
PRAFUL
2025 年 5 月入住 1 晚
2/10
Alexandra
2025 年 4 月入住 4 晚
10/10
.
Bryan
2025 年 4 月入住 1 晚
10/10
Great place to visit
Nathan Daniel
2025 年 3 月入住 2 晚
10/10
Everything was fantastic except the elevator of self-parking was out of order.
Mohammad
2025 年 3 月入住 2 晚
10/10
Great hotel
Rima
2025 年 4 月入住 3 晚
10/10
! Nice view! I love that we were connected to the galleria. The staff was excellent. Will visit again.
Natasha
2025 年 4 月入住 2 晚
10/10
It is the Ritz Carlton.
Keith
2025 年 3 月入住 1 晚
10/10
Christopher
2025 年 2 月入住 3 晚
10/10
Gwen
2025 年 3 月入住 2 晚
10/10
Great service amazing room.
Bryan
2025 年 3 月入住 1 晚
4/10
Despite this being a non-smoking property, it was evident someone had just been smoking in our room. The smell of smoke was extremely strong, with ash even on the counter in the bathroom. The hotel offered for us to move rooms, however were very busy with an event going on, so waiting for the process would mean we would have missed our plans that brought us to Tyson for the one night.
The hotel offered a $50 credit towards food and beverage for the inconvenience.
We've stayed at many Ritz properties before and this room was by far the dingiest. Old cracked caulk in the bathroom and overpowering smoke smell was more akin to an airport hotel than a supposed 5 star property.
Extremely disappointing.
Caitlin
2025 年 3 月入住 1 晚
10/10
William
2025 年 3 月入住 1 晚
10/10
The staff was very friendly.
Michael
2025 年 3 月入住 1 晚
10/10
I enjoyed my two night stay . I had the opportunity to visit the Spa for a hot stone massage and it was very enjoyable . The steam room /sauna in the spa could have been bigger and was a little crowded but other than that the spa was an overall good experience . Friendly hotel staff !
Kierra
2025 年 3 月入住 2 晚
8/10
Had a great time
Abu
2025 年 1 月入住 2 晚
10/10
Aaron
2025 年 3 月入住 1 晚
8/10
Candace
2025 年 3 月入住 2 晚
10/10
karen
2025 年 2 月入住 2 晚
10/10
The only thing that we disliked about our stay was the bathroom was extremely cold. There was no way to heat it up and the marble floor didn't help, it was freezing.