2/10 糟糕
Jing
与配偶出行
2025 年 4 月 19 日
We arrived at 730am and requested if we can check in earlier. We were told a code will be sent to my email by 4pm but it never came. So we went back to the front desk and informed them. A very rude receptionist told my husband, it’s sent by their system and just wait. We have waited for almost 8hrs already and this is totally unacceptable. To our disgust, we left and I reported to Expedia right away. Now the hotel is claiming code was sent. Again we never received it! We are demanding a refund.
Jing
2025 年 4 月入住 1 晚