Very bad experience, every room is non-functional with noise and no air conditioning.
Bad service. Would not recommend anyone to stay in this hotel.
Chun Yin
2025 年 1 月入住 4 晚
10/10 超赞
真实旅客
2025 年 1 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2025 年 1 月入住 3 晚
8/10 还可以
真实旅客
与家人出行
2024 年 6 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Best stay in Melbourne
This was easily my best stay in Melb. It was the Grand Hyatt team that made this trip memorable. Whilst booking this 4-nights stay, Ms. Linh Truong was very helpful in making the arrangements and ensuring our stay was perfect. Upon arrival, John at Concierge greeted us and took care of the luggage. Everything was promptly taken up to our rooms. Check-in was quick and efficient. The housekeeping team were friendly and stopped by everyday to check that our rooms were cleaned and amenities were refilled. The hotel is in a beautiful and convenient part of Collins Street with a stunning view of the Yarra River. The only qualm I have is the walls are very thin, you can hear the pipes when your neighbours use their shower. I look forward to my next stay at Grand Hyatt Melbourne.
真实旅客
2024 年 6 月入住 2 晚
8/10 还可以
SZE CHIU
与家人出行
2024 年 6 月 11 日
满意:员工和服务,清洁度
Staff is good. A bit noisy of waterpipes in the room and some dirt in bath tub
Great location for visiting Melbourne- everything we wanted to see was within walking distance. The staff at the front desk and concierge desk were very helpful. The heater in our room was broken and when we notified the desk they sent 2 engineers to our room immediately- they fixed the problem right away- we were impressed. Would recommend.
Ruth
2025 年 5 月入住 3 晚
10/10 超赞
John
与配偶出行
2025 年 5 月 23 日
满意:清洁度、服务设施、住宿条件和设施
Excellent stay with friendly staff and great restaurant
John
2025 年 5 月入住 1 晚
10/10 超赞
Michael
与配偶出行
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved our stay and felt very well looked after. The staff were amazing and willing to go above and beyond to make our stay enjoyable.
Michael
2025 年 5 月入住 3 晚
6/10 一般
Won Ki
与配偶出行
2025 年 5 月 15 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
The room, swimming pool, and other amenities were fairly average considering the property's rating.
Won Ki
2025 年 5 月入住 1 晚
10/10 超赞
Marcel
与配偶出行
2025 年 5 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Such a beautiful hotel located in a wonderful location of Melbourne city.
Marcel
2025 年 5 月入住 2 晚
10/10 超赞
maya
2025 年 5 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
great location, lovely rooms and c friendly staff
maya
2025 年 5 月入住 1 晚
10/10 超赞
Daniela
与家人出行
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely beautiful place for my short stay weekend.
Daniela
2025 年 5 月入住 2 晚
10/10 超赞
Jeanette
商务旅客
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I particularly liked the spa, steam room, sauna and pool facilities.
Jeanette
2025 年 4 月入住 1 晚
8/10 还可以
Troy
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location in Sydney CBD opposite Hyde Park & just a Street away from Pitt St Mall. Friendly Staff
Troy
2025 年 3 月入住 4 晚
10/10 超赞
Asimina,Mulgrave
与家人出行
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic hotel
Asimina
2025 年 5 月入住 1 晚
8/10 还可以
Jeremy,Manly
2025 年 4 月 30 日
满意:住宿条件和设施,员工和服务
不满意:清洁度
It’s an amazing hotel. But the unclean spa was really not good enough.
Jeremy
2025 年 4 月入住 3 晚
10/10 超赞
Saar
与家人出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
definitely recommend the buffet breakfast best i've had staff are amazing
Saar
2025 年 4 月入住 1 晚
10/10 超赞
Tracy
与配偶出行
2025 年 4 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was very nice. We had a room on a high floor with a city view. Lots of coffee shops and food options nearby.
Tracy
2025 年 4 月入住 3 晚
10/10 超赞
Richard
2025 年 4 月 7 日
Richard
2025 年 3 月入住 7 晚
6/10 一般
Amelia
与配偶出行
2025 年 4 月 5 日
满意:清洁度、员工和服务、服务设施
Lovely central hotel with great breakfast and fab view from room. We stayed over the F1 weekend so paid a lot of money which I guess is understandable but we were disappointed to discover there was no evening turn down service. I queried it and was told there was nobody available and during our stay, we didn’t have one at all. We were also a bit disappointed with the pool as had assumed it would be bigger and better considering the cost of the hotel. Lots of positives but those two negatives need pointing out.