One of your questions was Staff and Service.
That would be difficult to answer as there were no staff on reception desk and a board to say, please use self check in.
Thankfully, the staff on Novatel desk were able to assist with a self check in problem.
It was an excellent venue for short stay overnight before early flight the next morning.
Karen
2025 年 3 月入住 1 晚
6/10 一般
Ann-Marie
2025 年 3 月 4 日
满意:清洁度
不满意:住宿条件和设施
The property was fine for what we wanted, somewhere to stay near the airport between flights. We did not see any staff members during our stay and self checked in/out. Our e m was clean and had everything we needed, but the shower kept falling down when you showered which was frustrating. Overall was fine and would stay there again
Ann-Marie
2025 年 2 月入住 1 晚
8/10 还可以
Andrew
2025 年 3 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
It was all good.
Andrew
2025 年 2 月入住 1 晚
8/10 还可以
Ernest
与配偶出行
2025 年 3 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Didn’t like the self checkin
Ernest
2025 年 2 月入住 1 晚
4/10 很差
Roland
2025 年 3 月 3 日
While the hotel was ok, I would not stay there again.
Roland
2025 年 3 月入住 1 晚
10/10 超赞
Susan
2025 年 3 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Great location for a stopover at the airport. Walking distance to terminal. Quick check in. Nice rooms.
Susan
2025 年 2 月入住 1 晚
10/10 超赞
Steven
与配偶出行
2025 年 3 月 1 日
Clean, modern, comfortable. Small rooms but all you need for an overnight. Easy walk to the terminals.
Steven
2025 年 2 月入住 1 晚
10/10 超赞
Shantoy
2025 年 3 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Shantoy
2025 年 2 月入住 1 晚
8/10 还可以
Damien
2025 年 2 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A new hotel and much needed for the Airport. Apart from the hotel food options are a bit limited as it is at the airport and the airport has limited options, not the hotels issue.
Room was a good size and clean/modern.
Staff were nice but it is a bit confusing when trying to check in as they have two check-in areas which seemingly are interchangeable, not a being deal just a little confusing standing at one side then being taken to the other.
Damien
2024 年 12 月入住 1 晚
8/10 还可以
RONALD
2025 年 2 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
RONALD
2025 年 2 月入住 1 晚
10/10 超赞
Patrick
2025 年 2 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were wonderful, patient and informative. Roy at the front desk and Kent at the restaurant left memorable impression.
Patrick
2025 年 2 月入住 2 晚
10/10 超赞
Md Sajid
2025 年 2 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
4 minutes walk from the airport. Friendly staff. Self check-in and check-out option is great. Even being just beside the airport, can hardly hear any sound.
Md Sajid
2025 年 2 月入住 2 晚
10/10 超赞
Kathy
与家人出行
2025 年 2 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Did not explore the area, but for a late night arrival into Melbourne this was perfect. Clean, friendly, quiet and so close to the terminal with a well lit walk of a few minutes.
Kathy
2025 年 1 月入住 1 晚
10/10 超赞
noneth
2025 年 2 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
excellent customer service👍👍
noneth
2025 年 2 月入住 1 晚
10/10 超赞
Samson
2025 年 2 月 22 日
满意:住宿条件和设施,员工和服务
Unique and safe
Samson
2025 年 2 月入住 1 晚
10/10 超赞
Tanya
2025 年 2 月 21 日
满意:清洁度、员工和服务、服务设施
It would have been great to have more than just two pillows. Other than that, it was excellent.
Tanya
2025 年 2 月入住 1 晚
10/10 超赞
Amanda
与配偶出行
2025 年 2 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean. Comfortable bed. Ideal for airport, all terminals, just minutes away
Amanda
2025 年 2 月入住 1 晚
10/10 超赞
Peter
与配偶出行
2025 年 2 月 20 日
满意:服务设施,清洁度
Close to airport and great food and beer.
Peter
2025 年 2 月入住 1 晚
10/10 超赞
David
与家人出行, 商务旅客
2025 年 2 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful, clean and very stylish rooms.
David
2025 年 2 月入住 1 晚
10/10 超赞
Anke
与配偶出行
2025 年 2 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfektes Hotel für einen Tag in Melbourne. Wir kamen spät an, sind am nächsten Tag mit dem Skybus in die Stadt und zurück gefahren und danach weiter geflogen.
Nagelneues Hotel mit tollen Blick auf den Flughafen und bequemes Bett. Zu Fuss erreichbar vom Airport.
Anke
2025 年 2 月入住 2 晚
6/10 一般
Cynthia,LONDON
2025 年 2 月 17 日
不满意:服务设施,员工和服务
Hotel was very close to airport which was great. Room was VERY small and front desk staff were not very friendly and often not at the desk.
When parking there, you have to bring your bags up via 1 elevator, cross the lobby and enter a 2nd elevator for hotel room floors.
The pub was very busy and food was mediocre at best. Staff at the pub were not friendly at all. I am guessing they were run off their feet.