The staff were amazing and extremely helpful. I can not say enough about them. From guest services to bartender to even the maintenance guy who tried to help where he could.
Now for the bad news. Your hotel room (7th floor, rm. 705) was horrid. The first problem, the elevators were out and only one was working. When we arrived to our floor the area was extremely hot and stifling, to the point my husband had an asthma attack. Once in our significantly cooler room, he was able to take medication and relax while it worked. As I prepared to unpack I sat in the desk chair and nearly slammed my head on the desk edge when it tilled in a unnatural side angle. As I caught myself and tried to straighten up, I was then flipped out (backwards) of the broken chair. When i tried to call the front desk the phone didn’t work. I had to called on my cell to inform the desk of the issues. They apologized for the issues and
So i had to leave my still unwell husband to go
Maiysha
2025 年 3 月入住 2 晚
10/10
The property was very well kept and the staff where great.
Angelique
2025 年 5 月入住 2 晚
10/10
Loved the room with the peloton bike.
Cory
2025 年 5 月入住 1 晚
10/10
Outstanding customer service. Great location and comfortable beds
Tonia
2025 年 5 月入住 2 晚
10/10
The staff at this hotel, including the restaurant are amazing- so kind, friendly, and accommodating! Wish all hotel staff was like this. Everything about our stay was excellent.
Jefferson
2025 年 5 月入住 2 晚
10/10
The front staff members were very friendly and professional, and the room was very clean and comfortable. Also, the hotel was located in a safe area and provided convenient parking. I will continue to return to this hotel for my stay in the area.
Patricia Ann
2025 年 4 月入住 3 晚
2/10
Food and service were terrible
Lakhvir
2025 年 4 月入住 2 晚
6/10
This property was ok. You could tell our room had water damage that was painted over. You could smell it too.
The elevator was not operating most of the time while we were there. When it was working, it was very slow.
We almost missed our Uber ride because of the delays.
Also, I’m not sure what tiles were used in the pool area but they were more slippery than anything I’ve experienced. There was zero traction. People were slipping left and right. Almost as if it were oily.
The employees were very friendly and the complementary cookies were a nice touch.
Tamika
2025 年 3 月入住 2 晚
4/10
Amy
2025 年 4 月入住 1 晚
8/10
Pamela
2025 年 4 月入住 4 晚
8/10
Maria
2025 年 4 月入住 1 晚
10/10
Very clean and professional.
Andy
2025 年 4 月入住 2 晚
8/10
Nathaniel
2025 年 4 月入住 2 晚
10/10
Don
2025 年 4 月入住 1 晚
10/10
The property was very clean and safe
Jadah
2025 年 4 月入住 1 晚
8/10
Our stay was great the beds were not the most comfortable. The security at the pool door was a bit much I feel like they could have been monitoring the people that was jumping off the wall into the pool instead of worrying about who enters. The people in the pool area were a little wild in my opinion. Other than that our stay was nice.
Kayla
2025 年 3 月入住 1 晚
6/10
The tub did not drain while in the shower. After the room was cleaned there were no towels or tissues. The shower sprayed all over and made the bathroom very wet. The employees were wonderful except I could not get an extra towel.
Carol
2025 年 3 月入住 3 晚
10/10
Kurtrese
2025 年 3 月入住 1 晚
10/10
The hotel was nice. Will be back soon.
Kimberly
2025 年 3 月入住 1 晚
10/10
The stay at the Double Tree was nice and comfortable as usual. The staff was awesome!
Chic
2025 年 3 月入住 1 晚
6/10
Staff were friendly, property had ample parking and was conveniently located. There were some consistency issues with customer service at the desk as far as making commitments for things like late check out and room cleaning, and the carpet in the room looked clean but our white socks turned brown on the soles after only a few minutes in the room so we wore slippers for our stay.
Jessica
2025 年 3 月入住 3 晚
10/10
Marcos
2025 年 3 月入住 2 晚
10/10
Everyone that worked that was extremely nice and helpful in every way