The a/c did not work the entire stay. Housekeeping was lacking. Staff was rude. The property is dated. Furniture had holes in the fabric. To many hotel options in the area to stay at this dump. I would appreciate a partial refund.
Samuel
2025 年 5 月入住 3 晚
6/10
Staff was very friendly and did what they could but air conditioning was not working properly. Never got cooler than 75 degrees in room. Offered to change rooms but was quality of air was no better.
Arta
2025 年 5 月入住 1 晚
2/10
The AC and the phone (by the beds) in my room weren't working. I did mention to the front desk (Sat 3:00pm ish) the receptionist said that a technician is on the way. Wen out with my family and came back around 7:30-8pm the receptionist said that the technician is not there and there is no solution to my issue and if I don't like it I can go somewhere else. I was stuck because I was with my wife and two kids (7, 6 years old). It's not the way I planned to spend my night before a 6-hour trip back to home. I was stuck, helpless, out of options. Terrible!!!
Steve
2025 年 5 月入住 1 晚
10/10
We had been driving for hours, check in was smooth we slept like babies.
This was a nice clean property.
If definitely stay here again!
Rebeca
2025 年 5 月入住 1 晚
8/10
We liked that there was a separate sitting area other than where the beds were. Also nice to have two TVs.
Would stay there again.
Edgar
2025 年 5 月入住 2 晚
10/10
Friendly
ted
2025 年 4 月入住 2 晚
8/10
The dining services were poor.
Susan
2025 年 4 月入住 1 晚
4/10
We have stayed here several times while our daughter attended U of M. This was the first time that I was disappointed. The AC was not blowing cool air in the room. My husband reported it and they said that a technician would come check it. When we returned later that evening and noticed that the room was still hot, my husband went to the front desk to check the status. We were informed that a part needed to be ordered. We were not given the option to be moved to another room...they gave us a fan. We had 3 nights in a hot room. Also, housekeeping did not pick up dirty towels and give us clean towels unless we requested.
INGRID
2025 年 4 月入住 3 晚
10/10
I liked the gym, and 2 room suite with kitchen. I didn’t like that there are no fans in the rooms and the carpet needs replacing throughout the property. The gym was too hot , again no thermostat, or fans. My room only cooled to an about 72 degrees.
gina
2025 年 4 月入住 5 晚
10/10
Nice hotel
Nelson
2025 年 3 月入住 2 晚
6/10
The room was very dated and needed attention. The drapes had holes all in them, bathroom door at the bottom was shabbily cut and all uneven like a child altered it; shampoo, conditioner, and shower gel was not attached to the wall in the shower. Not convenient at all to use. Bathroom had only two towels and washcloths with no hair dryer. Inquired with front desk attendant that night of arrival and he said he would locate me one. Never heard back from him and did complain at checkout about lack of hair dryer. I was told oh its back here. Attendant never bothered to call or have someone bring it to our room. Paid extra for breakfast via expedia
App. No one greeted us; tables were sticky; would have liked to have had access to some ice water! We booked with Holiday Inn as we have never had a bad experience at one; however this one definitely needs attention!
Carol
2025 年 3 月入住 1 晚
10/10
Johnna
2025 年 3 月入住 1 晚
6/10
A few things need to be fixed in the room we were in. The A/C did not operate properly. It was not cold or cool at all. The toilet barely flushed. The room we were in seemed a little outdated. They really should offer free breakfast as well.
Henry
2025 年 3 月入住 1 晚
10/10
Right beside the Univ. of Memphis.
Kerri
2025 年 3 月入住 1 晚
8/10
Angenehm
Klaus-Peter
2025 年 3 月入住 5 晚
8/10
The Holiday Inn at University of Memphis is the perfect location for all the great things Memphis has to offer! It’s an easy drive to downtown, the Edge district, and activities in east Memphis like the Botanic Garden. There are lots of great food options like RP Tracks and Brother Juniper’s an easy walk across campus. Or hop onto Poplar or Central and be at some of the best restaurants in Memphis in under 10 minutes.
Hotel staff were so friendly and helpful. Even though the rooms are a bit run down (our shower curtain was torn in a couple places,) it’s a great place to stay for the price. Safe and very convenient.
Megan
2025 年 3 月入住 3 晚
10/10
The receptionist was nice and courteous. The room was very clean.
Ashley
2025 年 3 月入住 1 晚
10/10
It was across the street from U of Memphis.
Renee
2025 年 3 月入住 1 晚
8/10
Clean, great staff, convenient. Went in mid march, temps in Memphis were in the mid 70’s. Room A/C wouldn’t get cool enough. Motel utilizes a cooling tower so the system may not have been able to accommodate. Nonetheless it was an inconvenience being hot at night. Otherwise a pleasant stay
Jim
2025 年 3 月入住 2 晚
10/10
cornelia
2025 年 2 月入住 1 晚
10/10
Staff was great!
ta
2025 年 2 月入住 2 晚
8/10
Shanna
2025 年 2 月入住 1 晚
10/10
Excellent suite, location, staff, and price. Could not have been more pleased.