They gave me and my daughter the key to an occupied room. Not to be dramatic, but honestly, we could have been killed walking in on the person in their private room. It was such a terrible experience. Then they couldn't refund, but also wouldn't write something just saying we didn't stay there. They offered another room, but the place had shady people wandering around at 12:30 a.m., it smelled bad and looked dirty. We did not feel safe, so we left and found another place to stay