Excellent place, nice area, amazing food around, I love this hotel We planning to coming back in few more months
Bianca Luz
2025 年 5 月入住 4 晚
6/10 一般
Daniel
与配偶出行
2025 年 5 月 27 日
满意:清洁度
不满意:服务设施
I liked the staff the room but I didn't like they didn't make sure I received my breakfast card and the swimming pool was closed yet again that was very irritating but overall it was a comfortable stay
Daniel
2025 年 5 月入住 3 晚
8/10 还可以
Alexis
团体旅客
2025 年 5 月 26 日
满意:清洁度、服务设施、住宿条件和设施
Property was beautiful, quiet, and spacious. Rooms all on higher floors had nice views from either side. The staff attitudes vary by shift, now the two working 5/26 morning shift was very very nice.
Alexis
2025 年 5 月入住 3 晚
2/10 糟糕
Tiffany
2025 年 5 月 26 日
不满意:服务设施
The hotel smelled of urine every where
Tiffany
2025 年 5 月入住 3 晚
10/10 超赞
arkady
2025 年 5 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
arkady
2025 年 5 月入住 1 晚
2/10 糟糕
Abdulmalek
与家人出行
2025 年 5 月 20 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I travel from Illinois to Memphis for family funeral arrived at the hotel at 12:30 AM. I was late tired exhausted. I already booked my room at Sheraton when I arrive at the hotel they ask for my ID and try to find my confirmation booking. They couldn’t they ask me if they have booked I showed them the receipt from ExpediaI have to wait so long for the hotel front desk confirmation I called Expedia agent and the agent put me on hold to called the hotel and he get back to me and said I called the hotel many times but they didn’t pick the phone no one answered I can’t fine your confirmation even after I have been charged and get Itinerary number after few minutes Expedia agent disconnected the called and never call me back . I have to wait over then 2 hours till the hotel staff find my booking.
Abdulmalek
2025 年 5 月入住 1 晚
4/10 很差
Misty Marcelle
商务旅客
2025 年 5 月 19 日
I had a bad experience. I had several flight delays. I called ahead of time to share that I had a late check in. It was around 1am that I arrived and I was told by the front desk that I no longer had a room. I had already prepaid through Expedia. They said it wasn't their fault. The building manager came to the line of people and said there was nothing he could do. I sat down to try and cancel and refund my stay through Expedia. I was so tired and frustrated. About 15 minutes later the building manager came over and tapped my shoulder and said he "found" a room for me. None of this made sense but I was able to get a room to sleep in. This created an incredibly poor customer experience.
Misty Marcelle
2025 年 5 月入住 2 晚
4/10 很差
Heather
团体旅客
2025 年 5 月 19 日
不满意:服务设施
No where to park
Heather
2025 年 5 月入住 2 晚
2/10 糟糕
Anthony
2025 年 5 月 19 日
For the price I paid almost $400 for a 1 night stay. To also have to pay for parking and not have contenital breakfast for guest is ridiculous. First and lasr time using this hotel.
Anthony
2025 年 5 月入住 1 晚
10/10 超赞
Linda,Denver
2025 年 5 月 19 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The rooms are nice and large. Very comfortable beds.
Linda
2025 年 5 月入住 2 晚
8/10 还可以
Greig,Ridgecrest
与配偶出行
2025 年 5 月 18 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Good location. Walking distance to Beal St.
Bad: lots of homeless people hanging around. Was told by staff not it's not safe at night to walk. But Lift and Uber and Cabs are available.
One of 6 elevators was not working the whole time. Then Saturday afternoon/ night all 4 stopped working. As well as the escalators. Didn't receive room service on Saturday. Asked multiple times for towels. Never received clean towels.
Greig
2025 年 5 月入住 3 晚
10/10 超赞
Brandi
与配偶出行
2025 年 5 月 17 日
满意:员工和服务、服务设施、住宿条件和设施
I loved my stay and the view was great. The only thing i didnt like was that the windows were very dirty and ruined the view.
Brandi
2025 年 5 月入住 1 晚
2/10 糟糕
Courtland
与家人出行
2025 年 5 月 17 日
不满意:清洁度、员工和服务、住宿条件和设施
attempted to check in, but cannot as staff allowed rooms to be over booked
Courtland
2025 年 5 月入住 1 晚
10/10 超赞
Oscar
2025 年 5 月 15 日
满意:住宿条件和设施
Awesome place
Oscar
2025 年 5 月入住 1 晚
8/10 还可以
David
与家人出行, 与配偶出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Nice place but overpriced
David
2025 年 5 月入住 2 晚
10/10 超赞
nancy,egg harbor twp
与配偶出行
2025 年 5 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Great property
nancy
2025 年 5 月入住 1 晚
4/10 很差
Marc
2025 年 5 月 6 日
不满意:住宿条件和设施
Very rundown outdated rooms, not clean and worn out
Marc
2025 年 4 月入住 1 晚
10/10 超赞
Robert
与家人出行
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean safe
Friendly professional staff
Robert
2025 年 4 月入住 1 晚
4/10 很差
michelle
与家人出行
2025 年 5 月 2 日
不满意:住宿条件和设施
The area was covered with homeless people. As well as the plumbing in tje room was leaking with running toilets as well as the shower head didnt work.
michelle
2025 年 5 月入住 1 晚
6/10 一般
Tamala
2025 年 5 月 1 日
满意:员工和服务,清洁度
Tamala
2025 年 4 月入住 1 晚
10/10 超赞
Courtney
2025 年 4 月 28 日
满意:员工和服务、服务设施、住宿条件和设施
My son and I had a wonderful experience. 10/10
Courtney
2025 年 4 月入住 3 晚
10/10 超赞
Tamala
2025 年 4 月 28 日
Tamala
2025 年 4 月入住 1 晚
8/10 还可以
Shane
团体旅客
2025 年 4 月 28 日
满意:员工和服务
Location was great. I'm not sure what all the bad reviews are for as the expectations for the price and location should not be that high. Check in was fantastic and friendly. Short walk to great food and music. Room were dated a bit. Carpet was wet in areas. I don't even want to know why. Obama shower head. Let the water flow please. It is what it is. It was fine. If you want more, pay more somewhere else.