“This is a good hotel. The staff are all very helpful and smart! I only stayed for one night and arrived late to check in. When they heard that i need to take some sky photos (for academic purpose), they proposed to offer me with a room getting a better view to shoot the sky. this is so warm and considerate. But at last i found that they balcony on the 2nd floor (open area) is in fact the best position to shoot photos. The sunset is so beautiful! Their room is tidy and clean and with all……
“Our hearts sank when we first arrived off the dusty streets, but what a surprise lay in store for us!! Kivu really is a tranquil oasis, leaving the madness of Nakuru behind. It has a beautiful garden with an incredible 20 meter swimming pool. The staff were so friendly, i really recommend this place if you are looking for a fantastic budget hotel. We are a family of 4, the children slept in a separate room to us (14&16), it felt very safe
”
“Location, view and staff were all good, however the overall condition was old and run down.
Disappointing and value for money considering the price and condition.
I would not recommend it until some upgrades are done ”
“The Manager Liz was brilliant. Sammy a member of their staff was simply great.
The hotel has a lovely swimming pool and beautiful gardens. The rooms are clean and comfortable.
The food variety is basic but cooked well and hygienic. We had a great time and they really looked after us. We can only say a big thank you and we look forward to staying with you again.”
“Great stay, staff made me feel exuberant, and at relaxing.. catering to all my needs, wants and desire. Politely prepare my meal and ask did I need anything else. Greeting in the establishment was on going. House maids made sure room was thoroughly clean. Very nice clean swimming pool. Management spoke to me is everything okay! Would definitely tell my friends visiting to choose this Hotel. ”
“The hotel did not recognize the reservation through Hotels.com. We were told this hotel does not do business with you. We spend quite a bit of time to clarify the matter. Finally, the manager looked in his computer system and found my name under a reservation made by Expedia. This was obviously a flaw in their system or ignorance of the front desk staff. ”
“Loistava hotelli. Mukava ja ammattilaisia henkilökunta. Herkullista aamupala plus menua. Pitii jäädä yhden yön mutta olen edelleen paikan päällä. Suositelleen lämpimästi! ”
“The peopeety is new
So the rooms are very clean
However, there are some basic rhings they need to make sure they prepare. Rooms have no floor rugs, Do not Disturb signs and the shower curtains in.the bathroom are too short, which makes the bathroom wet. Tje building needs to jave exit signs installed for safety.
Overall i was happy with the place. There was no noise and the staff were vwey pleasant”
“The shortage of water happened during staying the house.
But the owner didn't let us know it. So we couldn't wash well.
It was highly bad experience.”