This was our fifth time staying at the Hotel Santa Ana. It is a truly charming hotel. The atmosphere is friendly and relaxing. It has a lovely courtyard with a small pool. However, it is not a luxury hotel. The furnishings are simple. The WiFi can be spotty. There is no elevator. Still, it is one of my absolute favorites. I look forward to returning soon.
Dana
2025 年 2 月入住 2 晚
10/10 超赞
Perla
与家人出行
2024 年 12 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Es una excelente opción de hotel, la ubicación es perfecta y el personal es muy amable. La habitación estaba muy limpia y contaba con frigobar
Perla
2024 年 12 月入住 1 晚
8/10 还可以
Miguel Angel Peña
与配偶出行
2024 年 9 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Es un edificio bien conservado
Miguel Angel Peña
2024 年 9 月入住 3 晚
8/10 还可以
Sharon
团体旅客
2024 年 9 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
There was no milk for coffee...only powder creamer.
Great mattress and hot water.
Sharon
2024 年 9 月入住 1 晚
10/10 超赞
Rita
与配偶出行
2024 年 6 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love this place!
Rita
2024 年 3 月入住 2 晚
10/10 超赞
Kim
团体旅客
2024 年 1 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
An absolute gem!
The entire environment was aesthetically pleasing, The people working in the hotel were welcoming and helpful. The rooms and lobby were spotless and we loved the courtyard greenery!
Kim
2024 年 1 月入住 2 晚
10/10 超赞
John
与配偶出行
2024 年 1 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We live in Merida. We needed a conveniently located hotel with parking for New Year's Eve. We had dinners and parties located within a 6 block radius of the hotel. Our experience couldn't have been better: a friendly welcome, convenient parking, a clean, comfortable room and a very reasonable price. This is a great place to base yourself if you intend to explore Merida or the Yucatan.
John
2023 年 12 月入住 1 晚
10/10 超赞
ceree
与家人出行
2023 年 11 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A True Gem
Wonderful experience! Room was clean and comfortable. Pool and common areas were nice and relaxing. Best of all was the staff who made us feel so welcomed and were very helpful with all our questions. Will definitely choose to stay here again if my travels take me back to Merida!
ceree
2023 年 10 月入住 9 晚
10/10 超赞
Cindy
与家人及幼儿出行, 与家人出行
2023 年 6 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
This is a beautiful, conveniently located hotel with amazing staff. Will definitely stay here again.
Cindy
2023 年 6 月入住 7 晚
8/10 还可以
Claudia
与配偶出行
2023 年 4 月 14 日
满意:住宿条件和设施,员工和服务
不满意:清洁度
Las camas estaban cómodas pero solo que limpien mejor el baño las puertas de cristal tenían mojo pero de ahí esta bien para pasar la noche Gracias Comfy beds Ac unit bathroom need extra attention there was mildew on the shower doors corners good place to spend the night
Claudia
2023 年 4 月入住 1 晚
8/10 还可以
Matthew,Charlotte
与配偶出行
2023 年 3 月 30 日
满意:员工和服务、服务设施、住宿条件和设施
Charming modest hotel right off of a small pretty square. Older style hotel rooms around a pretty, clean pool surrounded by native plantings. Friendly helpful staff. Convenient parking in a safe lot. We'd stay here again.
Matthew
2023 年 3 月入住 2 晚
8/10 还可以
Kate
与配偶出行
2023 年 3 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
This is a pleasant simple hotel. No frills but. The Santa Ana has a friendly, knowledgeable and accommodating staff. A convenient breakfast.
Kate
2023 年 3 月入住 8 晚
10/10 超赞
Janet
2023 年 2 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
This hotel helped us enjoy our stay in Mérida.
Santa Ana hotel was everything we hoped for, authentic, excellent service from welcoming staff, lovely pool and sitting area. Comfortable beds, good linens, and shower.
Janet
2023 年 2 月入住 3 晚
10/10 超赞
Chris
与配偶出行
2023 年 1 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff--every one of them we interacted with--were friendly and helpful. The common area is large and has different spaces to use for reading, enjoying the pool or sitting and using the computer. Quiet at night and conveniently located near Paseo Montejo for walking.
Really enjoyed our time there.
Chris
2023 年 1 月入住 21 晚
8/10 还可以
Ariadna
与家人出行
2023 年 1 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Un lugar muy acogedor y muy tradicional de Mérida. Se siente como un hospedaje local y hogareño! En el punto perfecto entre el centro histórico y Paseo Montejo!
Ariadna
10/10 超赞
JEAN LUC
2023 年 1 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Séjour très agréable
Personnel très gentils et serviable .Hôtel bien situé. Séjour très agréable.
JEAN LUC
2022 年 12 月入住 5 晚
10/10 超赞
Jada
2022 年 9 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel, kind friendly staff.
Jada
2022 年 9 月入住 2 晚
8/10 还可以
Miguel Angel
2022 年 8 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
The place is nice, the downtown is closed I could go there walking.
Miguel Angel
2022 年 8 月入住 4 晚
10/10 超赞
Remigio
与家人及幼儿出行, 商务旅客
2022 年 8 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ubicación muy buena, lugar limpio y confortable, WiFi excelente, personal muy atento y amigable especialmente el el compañero de la tarde (que no pregunte su nombre) muy servicial y muy amable. Centrico, la verdad lo recomiendo ampliamente
Remigio
2022 年 8 月入住 3 晚
10/10 超赞
Dana,Columbia
与家人出行
2022 年 4 月 22 日
满意:员工和服务、服务设施、住宿条件和设施
Charming small hotel. Great staff. Great location. Inexpensive. Rooms are basic no-frills, but comfortable. This was my fourth stay at the Hotel Santa Ana. It is my "go to" place in Merida. Sometimes it has been booked and I have had to stay elsewhere. I think it is great, however if you like something fancy, plush and modern this may not be the place for you
Dana
2022 年 3 月入住 2 晚
10/10 超赞
Andrew
2022 年 4 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Merida Downtown Jewel
What a nice little gem located in downtown Merida! Very comfortable and the staff especially Juan were outstanding. I'll stay again if ever in Merida
Andrew
2022 年 4 月入住 2 晚
10/10 超赞
JENNIFER,Indianapolis
与家人出行
2022 年 4 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a great place for the price. The courtyard is topical and cozy. Hotel Santa Ana is in a historical district.