if you end up on the third floor, you can hear the music pretty loudly from the roof above. I believe the cleaning lady left our bedroom door open and we had to deal with a mosquito flying around our room as well since the hallways are exposed to the outside. I usually don't write bad reviews but i was really annoyed by how much they were chasing me for the $750 Pesos ~ $40 USD snack bill they forgot to bill me on when i checked out. The link they sent me would not load as i was boarding for my flight and i had terrible reception. I told them i'd pay when i landed and they sent a message back RIGHT AWAY chasing me to to pay ASAP. When I landed, I kept trying to pay and sent screenshots of errors but none of the times would go through via encrypted credit card, apple pay, google pay, then unfortunately, my actual cc. I actually stayed up past midnight to try to pay. The system is not their problem, but they asked so many times to pay when i tried multiple times within 12 hours after checking out, barely taking into account how inconvenient it was for me to do so on a plan, after a flight, at midnight.Truly not the customer service I signed up for nor was i asking for a luxury white glove experience. they chased me like they felt like i was going to run away with the $40 snack bill from 3 snacks lol--that's the experience i didn't sign up for
