4.5 stars is probably an honest rating. I stayed here a week and it was perfectly adequate, not amazing but not bad. The pros, the aqueduct was the view out our window, staff were friendly, cleaners were excellent and left bottled water every time they came through. The location is the best you can get and its easy access to the metro and rapid bus and in the centre of everything. The cons were minor, I couldn’t pay for my full stay using their POS terminal with any of my three credits cards even though they worked elsewhere (maybe I’ll just opt to pay though Expedia next time). However, the staff was flexible and I ended up paying for a couple nights at a time. I was traveling with kids so booked a suite so I could do things in the other room while they were in bed, but it’s not a true suite just a larger room with a four foot high divider, so when they went to bed the lights needed to go off. The AC sometimes didn’t work and we have no idea why. There is a gym shown in the pics but it’s actually in the other property. Also as said in other reviews, because of the odd naming Ubers never drop you off in the right place, but it’s around the corner so a minor inconvenience. The showers had good water pressure but was oddly laid out so it was hard not to flood the bathroom. Overall I would recommend staying here as the pros outweigh the cons.