The front desk staff was amazing also the manager Mr Antz was friendly and very accommodating. I will definitely stay there again
HUGH
2025 年 5 月入住 3 晚
8/10
I wish they had coffee machines in the room - they offered free coffee in the lobby until 10:00 but coffee in the room would have been much nicer. It's the first hotel in a while that doesn't provide that.
Elizabeth
2025 年 5 月入住 3 晚
10/10
Front desk was extremely helpful, professional and kind. However, do not use desk recommendation to use car transportation to airport. We were charged $65 for 2 passengers.
Jocelyn
2025 年 5 月入住 1 晚
10/10
Great
ASHLEY
2025 年 5 月入住 3 晚
6/10
Employees did not want to be there and offered poor experience through the experience. In regards to cleanliness, floors appeared dirty and room seemed a little run down. Location was convenient and great for access to beach and local restaurants. Overall, average experience.
Ryan
2025 年 5 月入住 3 晚
10/10
Close to South Beach but quiet. Lots of rest and stores within walking distance but the taco place there is phenomenal. Fun pool, great staff and romantic rooms.
Holly
2025 年 4 月入住 3 晚
10/10
Lovely hotel. Lovely room. Great location. Friendly staff. Would definitely recommend.
Louise
2025 年 1 月入住 2 晚
10/10
It’s a great place to spend time in South Beach
Elsi
2025 年 5 月入住 1 晚
10/10
Not bad!!
Meliha
2025 年 5 月入住 4 晚
2/10
Too much hidden fee
Lakshmi
2025 年 5 月入住 3 晚
10/10
Onicka
2025 年 5 月入住 3 晚
8/10
Anne-Marie
2025 年 4 月入住 6 晚
8/10
Super conveniently located for a true south beach experience. The staff were very friendly and the room was clean and comfortable. We appreciated the ear plugs provided in our room since this area is loud late into the night.
Eleanor
2025 年 4 月入住 1 晚
10/10
Deandre
2025 年 4 月入住 3 晚
10/10
Location is excelent, the rest is poor.
LUIS
2025 年 4 月入住 1 晚
10/10
The location is the best, the first floor is unacceptable and the entrance for a Hyatt Hotel. The room was fine but not a "hight class" it is just a regular $100 room for 3 times that price. I paid for the location, breakfast? you better go to Starbucks or Mc Donnals. But you have a 7/11 nearby.
LUIS
2025 年 4 月入住 1 晚
6/10
Very convenient location. Noisy at night. Staff wasn't necessarily super friendly. Pricey.
Molly
2025 年 4 月入住 1 晚
6/10
Tracey
2025 年 4 月入住 1 晚
10/10
Staff are very nice. Centrally located and reasonable price.
Steven
2025 年 4 月入住 1 晚
8/10
I really liked the location. It was in the middle of everything. The beach was like 5 mins walking.
On the other hand; the property needs a touch up, and my room was smaller then I expected.
Karolin
2025 年 4 月入住 2 晚
8/10
I really love the location of the Dream hotel. We were able to plan things within the vicinity and thoroughly enjoyed our first time down in Miami. Definitely do not recommend for those who will be bothered by loud noises early morning or late at night as it is located in a very busy neighborhood. Michelle the intern was very hospitable during check in process. Also had very pleasant customer service with Stella and Justin at the pool
Jenny
2025 年 4 月入住 3 晚
2/10
I travel 4-5 times a year and usually never leave a review but this was an experience that I had to talk about. The room was disgusting. There was some type of bugs in the room that bit us while we were sleeping. You can hear anything through the walls and we heard people doing it in there rooms all the time so I definetely do not recommend any kids being there. Cleaning staff were horrible and rude and even if you had the do not disturb sign they would still tey to open the door and walk in. All that was fine at first it was just a bad experience that I was willing to walk away from and so be it but then I met the manager, Antz Augustin. I was asking about some extra fees on checkout and then I find him walking towards me and as I said Good morning sir he said whatsup. I inquired about the fees and he did not even ewant t have the conversation with me and as I asked of they could be waived he just walked away. I thought this property was going to be good for a fun experience but I guess not. That manager needs coaching as well because that is not how customer service should be handled.
Anthony G
2025 年 4 月入住 3 晚
10/10
Just like the pictures- super cute and staff was excellent