The property was what I needed. Clean, quiet, and comfy. However, I wish there were blackout curtains and phones in the rooms. I needed to speak to the front desk, but had to physically go to the front desk for a minor issue.
The room was clean, but there was hair from another person in the bathroom, and on the bed. That is a pet peeve of mine. I do not like seeing hair from another person in and around the room that I am. Details. Other than that all good.
Shakyra
2025 年 5 月入住 2 晚
4/10
The property is in need of somebody who is in charge of this place who knows the hospitality industry ..The people at the desk were no help. The room was not cleaned each day. The toilet seat was broken ..And when I asked for basic info from the front desk they were no help
Daniel
2025 年 5 月入住 2 晚
4/10
Basic -- noisy airconditioner, traffic noice, no glasses in the room, overall a bit shabby. The pool is about 1/4 the size it looks in the picture. The tables around give the impression there is a bar or cafe there, but there was nothing.
David
2025 年 5 月入住 1 晚
6/10
We booked 4 identical rooms for 3 nights which were to include refridgerators. When we checked in, one room was significantly smaller than the other three and only one room had a refirdgerator. When we asked the staff about having refridgerators delivered to the rooms, I was advised that there were none available. When we asked about replacing the smaller room with a room similar to the other three, we were advised the hotel was fully booked.
The following morning I spoke with another person at reception in passing about the issues, Karmen. She immediately apologized and was able to have refridgerator delivered to all roooms and had the small room replaced with a small suite, all at no extra charge. She did this even though I was not really complaining but merely responding to her inquiry about the how the hotel was.
Karmen went above and beyond not because she addressed our issues but that she did so even though I was not complaining nor expecting any resolution based upon what I had been advised the night before.
The hotel was less than the standard I expected, based upon age and quality. I believe it has it's rating due to the fact it is a block away from the Lincoln Road Mall which is extremely convenient.
The location and Karmen were the only things that really save the vacation.
Jeff
2025 年 3 月入住 3 晚
10/10
Todo excelente
Claudia
2025 年 4 月入住 5 晚
10/10
Walmary housekeeping , congratulations, amazing job!
The best hotel I've ever been privileged enough to stay at.
The elegant décor of the rooms, top-notch amenities, and high-quality services are the prime attractions of this hotel. I loved it!
Juampyy
2025 年 4 月入住 1 晚
10/10
The check in was superb and staff throughout the day were helpful and friendly. The pool was great and had enough shade and sunlight depending on time of day. I plan on coming back to stay at this location again.
Eric
2025 年 4 月入住 1 晚
10/10
Convenient
Rashard
2025 年 4 月入住 1 晚
4/10
I liked the location. What I didn’t like were the lights in the hotel room didn’t come on sometimes during the stay. Nail clippings were on the floor. Stain in the floor towel, I wouldn’t have paid the amount I paid had I seen it beforehand.
Gerald
2025 年 4 月入住 3 晚
10/10
El personal muy amable y atendían cualquier duda
Miguel Ángel
2025 年 4 月入住 1 晚
10/10
The staff at this property is exceptional. I will definitely stay here again.
Keyon
2025 年 3 月入住 3 晚
10/10
Amazing atmosphere. Very helpful staff. Nice and clean room.
Talya
2025 年 3 月入住 1 晚
8/10
Everything was good. The only problem is there is no ice. Please get an ice machine.
Jessica
2025 年 4 月入住 1 晚
6/10
Nice
Robert
2025 年 4 月入住 4 晚
8/10
Stayed for 2 nights, the room was smaller than expected but clean and the bed was comfortable. Our towels were not changed nor was our bed made up which is normal in Europe however, as we were only here for 2 nights that was ok. The hotel is close to shops, and the botanical gardens, and a 20 min (slow walk) to the beach. Easy to get to the main side such as downtown Miami or Brickell via uber or bus. Would recommend staying here if you're on a budget.
Selina
2025 年 4 月入住 2 晚
8/10
Basic and clean but the road at front is noisy
Robert
2025 年 2 月入住 2 晚
8/10
The pool area looked nice. They had an elevator. The staff was there 24/7 and very helpful. We were able to leave our luggage after check out as our flight didn't leave until after checkout. Room was clean.
The only thing is that they did not have a mini fridge or ice available.
Terry
2025 年 3 月入住 2 晚
10/10
For a new hotel, we had an excellent stay here. The staff was very friendly and accommodating. The room was clean and comfortable and I would definitely go back.
Annemarie
2025 年 3 月入住 4 晚
8/10
We really enjoyed our stay at Global Luxury Hotel. Marina made the difference since she went above and beyond to accomodate us.
David
2025 年 3 月入住 2 晚
10/10
Atsuko
2025 年 1 月入住 4 晚
10/10
Nice big room.
BARBARA
2025 年 2 月入住 1 晚
10/10
Amazing experience checking in! Thank you to the gentleman who greeted me and welcomed me