Hotel charged me $36 per night for a “hospitality fee” hidden within the small print, they said it was mostly a “towels fee”.
Never been charged for something like that before in my life, usually you pay for the night and all is included (within reason, I understand food and drinks can be separate, I get it)
Next time they will charge me for “sand leaving the are fee”, “carpet usage fee”, “glassware usage fee”, “soap usage”?
I work in the hospitality industry and these charges feel just abusive and greedy, will never stay in a hotel from this chain again.
Looking for other providers down the road, let’s not cave into abuse.
I understand is my choice to travel and I am willing to pay, but there has to be transparency.
The charge was made at the front desk as I arrived, It was not optional, felt a little abusive.