Most everything was fine, especially the staff - they were great. However, the facilities appear to be undergoing some renovations and 1 of the 2 elevators was out of service for our stay. We were there for 5 days and did not see any progress being made on the elevator, which apparently has been the case for several months now per other reviews. Not sure what could possibly be taking this long, but this should be a top priority as this is not a negligible inconvenience, especially for those on the higher floors, or cannot trek the stairs... Also, 1 of the 2 pools was out of service during our stay, which really didn't matter too much.