From the moment I walked into the hotel, the service left an indelible impression. I was warmly greeted by the bellman, who immediately escorted me to the front desk where Karina made me feel like a VIP with her attentive and genuine care. I was delighted to be assigned Room 816, which boasted breathtaking views of both the beach and the hotel’s serene backyard—an experience I hope to repeat with the same room on my next visit.
After dropping off my luggage, I encountered Axel on the beach, whose local insights and exceptional service enhanced my stay even further. The hotel’s signature coconut drink, freshly served by the courteous Hunter, provided the perfect refreshment and a taste of true hospitality.
Dining and relaxing in the bar area, I had the pleasure of meeting Clarissa, Florencia, and Kiara. Their friendly and professional service added an extra layer of comfort to my meals. However, the highlight of my stay was undoubtedly my time with Daniela, who made every interaction feel like being in a paradise home—her warmth and exceptional service were truly memorable.
Finally, as I checked out, Julian, Bruno, and Melina wrapped up my stay with utmost professionalism and class, leaving me with nothing but high praise for the entire team. I wholeheartedly recommend this hotel and look forward to my next visit, eager to relive this extraordinary experience.