The sheets are clean, the quilts are old and smelly, everything else is good
Yanbin
2022 年 7 月入住 1 晚
2/10 糟糕
David
2025 年 2 月 22 日
不满意:清洁度、员工和服务、住宿条件和设施
Service was sub standard
Poor staff training
Food sub standard
Room had sewage smell
Deck never cleaned chair and railing and deck had bird poop
Room service and mini bar poor service we had to reorder it several times
Front desk phone not answering had to keep trying to get any service
Patio door broken would not close
Coffee cold
Jackhammer noise all day
Outlet in bathroom broken
Filthy chairs and tables at beach
Pool ran out of towels
Drink service was sub standard
Hot tub broken
Most of staff did not speak any English
Very difficult getting anything with language barrier
I could go on but you get the idea where this is going
Although the golf club was fantastic
American Airlines was poorly staffed
Staff was poorly trained and rude in most cases
Flight was delayed over 3 hours causing us to miss connecting flight which caused additional cost for
Room in Miami Room cost added over $1000
Lost first class seats paid $70 additional for upgrade in economy
Meals added cost of over $100 dinner and breakfast
Stood in customer service line for over 2 hours to get new ticketing and luggage in Miami
David
2025 年 2 月入住 1 晚
10/10 超赞
Jesus,Odessa
2025 年 2 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Jesus
2025 年 2 月入住 6 晚
10/10 超赞
Petra
2025 年 2 月 16 日
满意:员工和服务,清洁度
Shower condition
Petra
2025 年 2 月入住 1 晚
10/10 超赞
Jennifer
与家人出行, 与配偶出行
2025 年 2 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in was well orchestrated. The room is spacious and comfortable.
Jennifer
2025 年 2 月入住 1 晚
10/10 超赞
John
与家人出行
2025 年 2 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Stay was great.
John
2025 年 1 月入住 1 晚
2/10 糟糕
Paul
2025 年 1 月 16 日
Paul
2025 年 1 月入住 1 晚
10/10 超赞
Forrest
2025 年 1 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Forrest
2025 年 1 月入住 1 晚
6/10 一般
Karen,Miami
2025 年 1 月 8 日
Karen
2025 年 1 月入住 1 晚
10/10 超赞
Phung
2025 年 1 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Everything so good
Phung
2024 年 12 月入住 2 晚
10/10 超赞
Kembo
商务旅客
2025 年 1 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It's my 4rth time staying here. Frontdesk staff was friendly, quick and got the info i needed with no issues. However, the restaurant needs a bit of work. Looks to be understaffed and some of them were not so welcoming,which is understandable due to tiredness.
Kembo
2025 年 1 月入住 1 晚
8/10 还可以
Tara
与家人出行
2025 年 1 月 1 日
满意:清洁度、服务设施、住宿条件和设施
Overall, I reccommend this property. The restaurant service and food was top notch. The front desk staff, not so much.
Tara
2024 年 12 月入住 1 晚
6/10 一般
Britney
与家人及幼儿出行
2024 年 12 月 29 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
The property itself is nice, it’s close to the airport but I had a lot of issues with staff communication concerning certain instances.
Britney
2024 年 12 月入住 1 晚
6/10 一般
Pauline
2024 年 12 月 22 日
满意:住宿条件和设施,清洁度
proximity to airport.
access to hotel shuttle, which unfortunately was very delayed on Friday last.
Bedroom corridor was noisy as was air con.
My wifi application was not activated on Fridaysue to an oversight.
Breakfast hot food selection was overcooked.
Pauline
2024 年 12 月入住 1 晚
10/10 超赞
Carlos
2024 年 12 月 16 日
Carlos
2024 年 12 月入住 1 晚
10/10 超赞
James,Fair Haven
与配偶出行
2024 年 12 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
We stayed here for a layover. Quick taxi ride and shuttle back to airport in the morning. They have a nice breakfast in the morning with the friendliest, most accommodating staff. We wanted a sit down breakfast but we only had 15 minutes. The manager made it happen. He was wonderful. And so was the waiter. He rushed to get the food out. We also sat at the bar the night before and had the nicest bar tenders. They don’t treat you like a person just passing through. The room was nice and the bed was comfortable as well and very clean.
James
2024 年 12 月入住 1 晚
8/10 还可以
Tim
2024 年 12 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Tim
2024 年 11 月入住 1 晚
10/10 超赞
Valentino
2024 年 12 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Valentino
2024 年 12 月入住 1 晚
8/10 还可以
Celso J.
商务旅客
2024 年 12 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
.
Celso J.
2024 年 12 月入住 1 晚
8/10 还可以
Richard
与配偶出行
2024 年 12 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A clean and comfortable hotel with an excellent shuttle service to/from the airport. I recommend this hotel for an airport stopover. The only downside is the M Club operates on a limited basis on Friday/Saturday. If I had known, I would have booked a standard room at a lot less cost.